I applied through an employee referral. I interviewed at Vanguard (Phoenix, AZ)
Interview
Initial screening, interview with manager, than half day interview with managers including a role play, prepared for interview but how much can you really prepare for any interview? You need to be yourself and if any company doesn't want you keep in mind it wasn't meant to be. Vanguard's interview process is not designed to retain the best and brightest, only the ones who can fit whatever mold is trending at the moment
Interview questions [1]
Question 1
How would your biggest fans and biggest critics describe you?
Quite easy. Phone screening and then 1 on 1 interview with case study. Be prepared to talk about lean management and study the pre material they give you before the interview.
I applied through university. I interviewed at Vanguard (Malvern, PA) in Jun 2023
Interview
Overall process was very smooth. Initial interview was a 20-30 minute phone interview that just covered basic information. She confirmed name, location, some past experience. No behavioral questions, no technical questions.
Interview questions [1]
Question 1
Would you be willing to relocate? Do you enjoy working with clients? Are you ok working a hybrid schedule for this role?
I applied online. The process took 1 day. I interviewed at Vanguard (Scottsdale, AZ) in Apr 2022
Interview
The interview is a two-step process. First, is the initial phone screening where they collect basic data and you get a brief introduction to the company and you can explain your qualifications. Second, you have a virtual interview where you have to answer questions and conduct a phone call role play with a "client".
Interview questions [1]
Question 1
Q1: Tell me about a time you had to overcome an objection
Q2: Tell me about a time you had to deal with a tough/upset customer or client and what you did to overcome it
Q3: Tell me about a time you had to adjust to a change in policy abruptly and what you did to resolve it
