I applied online. The process took 1 week. I interviewed at Wells Fargo (Roanoke, VA) in Jul 2013
Interview
I located perspective jobs that I may qualify for on the Wells Fargo.com jobs board. After setting up my online profile I applied for customer service mortgage division. I uploaded my resume. I received a call from their HR dept within a few days.
Interview questions [1]
Question 1
Questions were not unexpected. They centered around previous work experience listed on my resume. My first interview was 1 hour via phone. I was asked to come in for a 2nd interview. I had 2 interviewers who were department supervisors asking the questions. The interview lasted 1 hr. with all my comments written down. Since it is customer service the usual questions were... Describe the most difficult call ? How was the problem resolved? etc..
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Interview questions [1]
Question 1
How do you manage multiple tasks?
Name a time that you lead a team?
I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)
Interview
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Interview questions [1]
Question 1
Tell me about a time you had to work under pressure. How did you handle it?
Not organized, was told by the gentleman interviewing me that they did not know they were supposed to be interviewing and that the person who was supposed to called in. We both knew it was a waste of our time.