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      Zendesk

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      Managed Services Consultant Interview

      13 Nov 2025
      Anonymous employee
      Seoul

      Other Managed Services Consultant interview reviews for Zendesk

      Managed Services Consultant Interview

      22 Apr 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Zendesk (Seoul) in Aug 2021

      Interview

      The interview process consisted of four stages: meetings with the hiring manager, the global manager, the direct manager, and the CEO of your base office. I was asked to prepare a presentation on a random topic to assess my communication skills.

      Interview questions [1]

      Question 1

      How do you resolve conflicts with clients?
      1 Answer

      Application

      I applied through other source. I interviewed at Zendesk

      Interview

      3 stage interview process - HR, Hiring manager, panel interview- presentation round (in- office). The role is not very technical however the JD mentions all technical requirements. My interviews went pretty fine. I went till the last step however after that the HR started ghosting me after that. Even after multiple follow ups, there was no answer. Post that she mentioned currently they are not going ahead with my application. No feedback shared, no valid point made just a vague answer. I would recommend not wasting time on this role. The interviewers are not themselves clear about the expectations they have.

      Interview questions [1]

      Question 1

      Questions related to cx onboarding, general questions about your understanding of the role and company
      Answer question