Barista Interview Questions
When you are involved in a barista interview session, employers might ask you questions about how you communicate with customers and colleagues. The interviewer will want to assess your problem-solving skills and listening abilities since both are vital in dealing with frustrated customers.
Top Barista Interview Questions & How to Answer
Here are three top barista interview questions and tips on how to answer them:
Question No. 1: Describe how you deal with irate customers.
How to answer: This open-ended question allows you to convey how you utilise your problem-solving skills. It is important to convey that even if you fulfilled the customer's specific order, the customer is always right. Prove your communication skills by working closely with the customer to remedy the situation.
Question No. 2: What are the best and worst speciality coffee drinks you make, and why?
How to answer: The interviewer will assess your familiarity with speciality coffee drinks and what makes them good in your opinion. Show confidence and humility when describing your strengths as well as your self-awareness and willingness to improve your weak areas. Emphasise your knowledge of coffee drink terminology and understanding of layering.
Question No. 3: How do you handle the stress of being a barista?
How to answer: Although many jobs are stressful, working as a barista involves fulfilling orders in a high-pressure environment. The interviewer wants to know how you deal with particularly stressful situations. Provide key examples of how you handled stress in the past and perhaps how you were able to work more productively since it might work as a motivator to you.