Boa Branch Office Administrator Interview Questions
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Boa Branch Office Administrator interview questions shared by candidates
In your past work have you found and error you had made and how did you fix it?
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I was the purchasing manager at a furniture store. I bought accessories for 11 stores. I filled it a purchase order innocent and ordered 1 truck load of side tables when I meant to order 1 pallet of side tables. I had purchased 11 containers or truck loads of side tables. We had over 2000 side tables to sale. First I took responsibility for my mistake. I quickly created a special in store promotion by creating a large display in the front of the stores. We price tables with a 20% discount and advertised a 2 day promotion. We had sold 70% of the tables by the end of the week. I then made notes in our computer purchasing program to inform other buyers , 1 quantity meat 1 container, Less
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I made a perchasing mistake and ordered 1 container of side tables when I meant to the order 1 pallet. I made notes in computer to alert other buyers. I created a in store side table sales promotion, by grouping together a sizable display. We marked tables 20% less. Sold all extra tables and still turned a profit. I took full responsibility for my mistake and worked out a solution for management to approve. Less
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Took responsibility for mistake. Corrected mistake. Created program to not allow mistake again. Sold extra merchandise as a promotional product. Company earned income from mistake. Less
Haven't heard back yet. Ask a lot about organization, handling cheques and being precise and accurate when inputting data.
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As stated above Lol!
Difficult relationship and how you repaired it. Challenging project and how you managed it. Describe a time when you failed and how you felt, what you did to adjust. Describe a time you went out of your way for a customer. Also Why Edward Jones and this position? Did not ask: Tell me about yourself. What are your weaknesses?
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be prepared to give your own examples
Please share a time when you were given a task to do, but you did not have everything you needed to do it. How did you handle it and what was the outcome?
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do you remember the questions and options on the 60min online assessment.
Name a time when you had an adverse issue arise with a client who became difficult, how did you handle it, and what was the outcome?
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I had a client the day before that was expecting a job to be completed that day and due to unforeseen circumstances it was not going to be completed for several more days. I called the client and explained the situation, apologized wholeheartedly, accepted the clients dissatisfaction with humbleness, and attempted to appease the client in ways that were acceptable to both my employer and the client. Less