Call Center Customer Service Supervisor Interview Questions


Call Center Customer Service Supervisor interview questions shared by candidates

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United BioSource
Call Center Supervisor was asked...24 February 2023

Tell me about your experience.


Basic questions about situations you've been in as a supervisor in the past.


How would you handle a situation if your employee did not meet metrics


Tell us what qualifies you for this position from your past experiences

Solera Health

What is your leadership style?

United Nations FCU

Have you worked in diverse workplace?

1 Answers

Most of the places were diverse. This is NYC.


Role plays were done based on current environment.


How you'd deal with an unpleasant co-worker.

UnitedHealth Group

Tell me what you think makes a strong call center.

The Home Depot

Tell me about a time you dealt with a difficult customer

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