Call center director Interview Questions
30
Call Center Director interview questions shared by candidates
“What’s the difference between a manager and a leader?”
2 Answers↳
A manager gives orders, tells you what needs to be done and manages your progress where as a leader inspires, nurtures your strengths, and assist you in improving your weaknesses Less
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A manager gives orders, tells you what needs to be done and manages your progress where as a leader inspires, nurtures your strengths, and assist you in improving your weaknesses Less
When opening a new contact center from the ground up, what is the one thing that frightens you.
1 Answers↳
Nothing!
Why are you not currently a Director? Have you not expressed interest?
1 Answers↳
My current company is significantly larger than Asurion and as such, the level of responsibility at Director is significantly higher. My current Sr Manager position would roughly equate to Vice President, as the scales between both companies are not equal. Less
Why was I open to a new opportunity?
1 Answers↳
The culture and environment at WWG is very appealing, In my current organization we have grown to a size where it feels like team members on most levels are nothing more than a number, I want to be with an organization that puts more value and knows my name. Less
The hiring manager asked for specific examples of projects I had completed in my career. I had some examples but felt like I didn't have enough for him.
