Call center supervisor Interview Questions

185

Call Center Supervisor interview questions shared by candidates

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Sequence Health
Call Center Supervisor was asked...16 February 2014

Why would you be interested in this position with the level of your experience.?

2 Answers

comment - I wouldn't be appying for the job if I wasn't interested in the position and accepting of the known money level. Less

If I had know what I know now I would have never taken the job. It's honestly not worth it. Less

American Customer Care

None to include. Every question was typical, such as "What would your last employer say about you?" and "What was your least favorite part about your last job?"

2 Answers

If you have ever been on an interview, you will be over-prepared for this one.

It is never a good idea to bash a former employer, maintained dignity goes a lot further in an interview. Personally I revert back to the positive aspects of my previous work experience. Less

Quest Diagnostics

Explain a time when you did not agree with your director about a policy?

2 Answers

There’s been many times where this was a issue, I find the best way to address a director is alone and personal just voicing my honest opinion from a logical perspective but also seeking to understand the directors course of action. Allowing ones self room to comprise has always helped parties on both ends of the spectrum to keep progressing the company. Less

Policies are in placed for a reason, agreeing is not necessary but voicing your opinion and getting understanding helps to ease acceptance of the policy. Less

Datametrica Consultoria Pesquisa Contact Center

Como você pode contribuir com a empresa, e desenvolver um bom trabalho? Como você poder resolver conflitos?

1 Answers

Sou um profissional capacitado e responsável sendo assim a melhor escolha para o cargo. Você precisa conhecer sua equipe e formar um bom clima assim você evita ter conflitos. Less

Georgia Department of Driver Services

How many times have you ever called out for work?

1 Answers

I have never called out work. I come to work because I don’t want to leave anyone else with pulling my shift for me. Less

Suncoast Credit Union

Tell us about yourself and your resume

1 Answers

Gave my standard elevator speech that highlighted my resume.

Pacific National Exhibition

Can you please contact us next week when the manager is back in the office

1 Answers

No response to calls as requested

Affiliated Computer Services

Can you work until 8pm?

1 Answers

[I had to list a question in order to leave this comment] Not one difficult question. Interviewer rambled about some of the past challenges of managing a call center. I merely agreed and shared a few of my own (when I could get a word in). Less

USHEALTH Advisors

None. Myself and most other applicants left after or during the sales pitch.

1 Answers

I didn't. I left after the sales pitch to avoid being overtly rude.

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