Research analyst Interview Questions in Cincinnati, OH | Glassdoor.co.in

Research analyst Interview Questions in Cincinnati, OH, US

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Have you dealt with angry customers before.

2 Answers

Yes, all the time at my previous job. Just listened to them to understand and take notes to help resolve.

Yes. I usually put them on hold to calm them down. Then about 18 minutes later I will gauge their temperature...see if the xool down rime worked. If not, I'll tell them we're very close to resolving their problem, then back on hold for another 12-14 minutes. Then transfer call to a random dept. Usually don't have to worry about anything past step #1.

What is your idea of an ideal supervisor?

1 Answer

Take me through your salary history for the jobs listed on your resume? (paraphrasing)

1 Answer

A company is seeing declining sales in one of its categories. What data would you use to help understand why this is happening and what might you suggest?

1 Answer

Why do you want to work for assurex?

1 Answer

What one thing would you change about where you work now?

1 Answer

Tell me about a time when.................

1 Answer

Type on a computer for one minute.

1 Answer

It was 40 years ago. What was your best team experience?

1 Answer

Are you willing to relocate?

1 Answer