Community Manager Interview Questions

A community manager focuses on engaging online communities with an organisation or company. You will need to demonstrate a deep understanding of how online communities work, emerging trends and marketing principles, as well as solid project management and well-developed communication skills.

3,917 Community Manager interview questions shared by candidates

Top Community Manager Interview Questions & How to Answer

Here are three top community manager machine operator interview questions and tips on how to answer them:

Question No. 1: Which qualities of this role appeal to you?

How to answer: Explain why you want to work with the company. Outline how your vision aligns with its brand. In your answer, demonstrate that you are enthusiastic about getting involved in and growing the company's online community. Do your research and confirm that you have a deep understanding of the company's vision and brand strategy.

Question No. 2: How do you stay on top of emerging consumer trends?

How to answer: Talk about how you actively research new trends and technology and see their market potential. Don't forget to link these back to the company's vision and always highlight how you include the community in any research.

Question No. 3: Which tools do you use on a day-to-day basis?

How to answer: Use the opportunity to demonstrate your project management and organisational skills. Although many community manager responsibilities can be responsive, you need to show that you can plan and deliver projects, analyse results and iterate new projects. Talk about the tools you use to research and manage projects from start to finish.

Top Interview Questions

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Google
Community Manager was asked...24 September 2016

How would you make people in the community feel engaged?

24 Answers

Welcoming individuals for who they are and what they represent. Recognize the importance of the role that each class,ethnicity and family values and how they play out in a community. Less

Timely, and personal responses to their concerns and comments. Adressing everything that may be improved. Make them feel like you are listening and that they are important. Less

Expand accessabitliy for persons with disability's.

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Starbucks

How do you respond to negative comments online?

17 Answers

Don’t pay any attention to the negative comments stay true to you and stay focused on your goals Less

Apologize and address the comment, sincerely and professionally, in favor of the customer. Less

keep calm. Just give positive respond like say thank you for criticizing we'll do better for the next and make their negative comments for our motivations to be the best and we have to show up for that Less

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Meta

Walk me through your resume

12 Answers

How would you go after building a community for SMB around the topic of FB analytics? Less

I would then try to get as many users on board with the idea

Ady allatif

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American Red Cross

Why do you want to work for American Red Cross in this role?

10 Answers

Because I have strong passion for making a positive difference in people's lives, through any way that I can help them out. Less

When I was in high school I was a volunteer for UCI Medical Center earned a lot of my high school credits that way I really thought I was going to be a nurse but then I pursue the career of being a cosmetologist and when my both my parents got sick my father he died from bone marrow cancer and I had to take him in to go get infusions three times a week and then my mother she passed away from a a blood disorder blood would get thick and was on medication and having to go and get treatments also so since then I've really wanted to be a phlebotomist so I took the course and my husband being in the Marine Corps moved back to California and now we've made home here in New York so it's time to pursue my dream I would really like to do this it's my passion to be a phlebotomist Less

I cited the ARC mission, the important community work that is needed and how the priorities of ARC align with my personal beliefs. Less

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Rockstar Games

What is your favorite Rockstar game and why?

8 Answers

My favorite rockstar game was Grand Theft Auto 4, all the characters felt real and 100%ing the game didn’t feel like a chore (not saying 100%ing GTA 5 did), just saying it always felt like an adventure and everytime sometime called me up to do something it always felt like something fun and exciting, except maybe Roman, he got a little annoying. But hey, that’s probably exactly how it would be like if your cousin lived in the same town as you right? Anyways, the add ons and everything, the story. It was a master piece. 10/10 would recommend. And I hope more games and add-ons and stories like The lost and the damned come out again!! Less

My favorite Rockstar game is Grand Theft Auto V Online. You can't find a game that is more immersive than that. You can become the character that you create. You get jobs that you make money from, you buy your own place to live, you buy cars and you buy clothes. You can engage in extracurricular activities such as golf, tennis, racing and even catch a movie. You are in control! There is nightlife if you are bored or lonely. If you like danger there is so much out there that you can get in to! I can play this game for long hours and never get bored. Less

"Midnight Club" 🏍️🚗🏎️is my all time favorite game from RockStar 🌟. Yet it is nothing in compare to GTA but then also...when it comes to Riding and exploring the City, gives immense feeling. I still feel those moments and smile 😊. Amazing thing was Ride everywhere and find street racing events on map, navigate towards event place and do race. Those things makes me feel like I'm the only one Person in the City. Thanx for you love towards us and giving us so beautiful 😍 and lovely games.💐💐💐 Less

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Intel Corporation

She didn't ask any hard questions. She just talked about the position.

6 Answers

I explained how I could help. I knew more about what was going to be needed for the position than the person who interviewed me. Less

This is not true. But Intel is not the place it used to be. Up in Oregon, Washington, look at other tech companies too. Less

What a joke.. Anyone tried Rooftop Slushie for prep? It's like asking questions and getting answers from FB/G employees. rooftopslushie.com Less

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Google

Tell me something quirky about you.

6 Answers

I go above a nd beyond, with the task I'm give or helping others

^^ This.. wondering anyone tried Rooftop Slushie for prep? It's like asking questions and getting answers from Google employees. rooftopslushie.com Less

Interviewed 6 FAANG employees and got this: bit.ly/faang100

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Apple

What three words would you use to describe Apple products

5 Answers

1. Stylish 2. Trust full 3. Beat can any other companies products

Intelligent, beneficial, and fast

worlds best brand company

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LivSpace

Work experience

5 Answers

6 month

1 year and completed my own 2 sites

1 year as internship and completed my own 2 sites

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Zomato

Have you used Zomato and what do you think of it?

5 Answers

Yes i have a app ! Place we can find all the tasty items from our favourite Reataurents and Hotels . Less

The app wasn't available in my city, but they want you to spend time looking at it anyway so pick a different city to explore. Less

I feel this is the best app with timely delivery benifits it provides to make it up to people who don’t get delivery as mentioned with reimbursement to the e-wallet. Less

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