Credit counselor Interview Questions

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Credit Counselor interview questions shared by candidates

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BALANCE
Credit Counselor was asked...23 December 2015

Can you commute?

2 Answers

Yes

If the commute was too far, you idiot, I would not have wasted my previous time and brain energy applying for this job. I did NOT say this but I wanted to! Hahaha! Less

Do you mind starting at minimum wage?

1 Answers

Not at all.

Money Management International

Explain a time you had to deal with a difficult customer.

1 Answers

Just make sure you say I and not we. They want to know what you did not you and the other staff. Less

How does phone work appeal to you?

1 Answers

Very Much.

BALANCE

Is there anything else you want to tell me?

1 Answers

No.

Navicore Solutions

What would I say to a client that wants to read the agreement overnight?

1 Answers

Professionally and to the point.

Money Management International

What are my strengths?

1 Answers

Team player, passionate about helping people.

I'm going to get right to it, can you sell over the phone You seem like you have a good personality.

1 Answers

Pre interview, asked basics about prior work experience basically going over resume. Less

AmeriCorps

They were all very easy.

1 Answers

They were all common sense.

Navicore Solutions

What would you say to an irate customer over the phone and how would you turn them around and diffuse the situation?

1 Answers

I explain I understand them and feel for what they are going through. I give them short, solid answers promising nothing but my best effort to help as much as I can. Less

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