Credit Representative Interview Questions

73

Credit Representative interview questions shared by candidates

Top Interview Questions

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TD
Credit Representative was asked...13 May 2022

Why do you want to work here?

1 Answers

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I am looking to work for a company in which I can grow within

Canon
Credit/Collections Representative was asked...21 May 2015

Why did you apply for this job? (since I'm overqualified)

1 Answers

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My wife is pregnant with a second child. I need a paycheck and insurance.

Bridge Personnel Services Corp
Customer Care Representative - VW Credit was asked...6 April 2015

Name a time when you had to deal with a bad customer.

1 Answers

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Stated a time I had a difficult customer and I solved their issue and they left as satisfied as possible. Less

CIBC
Credit Card Representative was asked...18 February 2022

What 3 attributes/qualities do you think are most important when working in this kind of job?

1 Answers

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Patience, positive attitude, team-player outlook

Harbor Wholesale Grocery
Customer Service/Credit Representative was asked...31 July 2015

How do you deal with an angry customer? What would you say to them and how would you do so?

1 Answers

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Listen, empathize and correct there issue. Before the call was ended, I made sure that they were happy with the outcome. Less

Bank of America
Credit Services Representative was asked...3 May 2014

We are looking at implementing a new system, how would you get the senior employees (30+ years) to buy into the new system.

1 Answers

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Hi, I interviewed for the same position. Did you accept the offer? Also, how many are they taking and will the interviewer call for rejected applicants? Less

TTEC
Credit Card Representative was asked...3 August 2016

Are you comfortable with using the computer?

1 Answers

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Absolutely!

Goldman Sachs
Credit Representative was asked...31 March 2017

How do you figure how debt to income ratio?

1 Answers

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The system figures it out Which is true. No one calculates that manually anymore. Less

SunTrust
Credit Representative was asked...15 March 2019

How would you deal with an angry customer?

1 Answers

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First remove my personal feelings from the conversation. Then I would listen carefully as they express their concerns, afterwards apologize for what may have upset them. Then proceed to offer my assistance and a resolution to there concerns. Less

SunTrust
Credit Representative was asked...15 March 2019

What frustrates you at work?

1 Answers

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I’m not easily bothered by anything. I’m normally a bubbly, positive person. If I had to pen point something, maybe a lazy co-worker who work falls on me. A manager who is unavailable when needed. Less

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