Crisis counselor Interview Questions


Crisis Counselor interview questions shared by candidates

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Henry Street Settlement
Crisis Counselor was asked...23 July 2013

There was only one question- why would you be an asset to this program?

1 Answers

I described the key aspects of my educational and professional career that I believed made me an asset to this program. Less

Columbia Wellness

How have you handled conflict in the past?

2 Answers

I do my best to defuse the situation by remaining calm and focused.

I try to use active listing skills and show sympathy and understanding when dealing with someone who is agitated and escalating. I try to guide the person in conflict by reminding them of their coping skills and asking them if there’s anything they can do to utilize these coping skills. Less

The Harris Center for Mental Health and IDD

Was asked to participate and a practice call done by leadership.

1 Answers

Basically did provided empathy, asked questions to practice caller, asked caller about if I could follow up with them. Less

The Harris Center for Mental Health and IDD

Was asked about various philosophies on how to help others.

1 Answers

Described relevant philosophies.

ProtoCall Services

What makes you a good fit for this job?

1 Answers

Being adaptable, personal and professional experience and being able to manage stress. Less

Youth Villages

They present scenarios during the interview and ask what you would do in that scenario.

1 Answers

I wasn't sure I always had the right answer, but I walked them through my thought process so they could understand my final answers. Less

Behavioral Health Link

This was over a year ago. I don't remember much besides the questions about experience.

1 Answers

I talked about my previous experiences as a mental health counselor and about call center experience. Less


I was asked to respond to vignettes.

1 Answers

I responded to the best of my knowledge


How would you handle or prioritize a client in the shelter needing assistance, a caller on the crisis line, and an officer bringing a client in?

1 Answers

By urgency...determine which situation is most important and go from there.

Youth Villages

Would you send someone to the hospital who was suicidal?

1 Answers


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