S agree that I studied in kolkatta but I was in search of some good job and company's heigh profile as well the amazon Is the best E=commerce company.. even if I works w amazon even my future will be bright...
1) You are siting in your office and two persons enter your office at the same time. One person is your old customer who is very angry by nature and the other one is your new customer. Whom you will first?
I will call the my old customer who is angry by nature & talk to them and request the new customer to wait for sometime.
There is no RIGHT or WRONG answer to this Q - its upto office setup, front desk visitor policys, waiting areas, your designation, etc... when asked these sort of Qs in interview, take your time and read that Q again in your mind before answering.
Gave the best experience I had about customer service
Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales, because consumers might take their business to a competitor.