Customer Service Analyst Interviews

Customer Service Analyst Interview Questions


Customer Service Analyst interview questions shared by candidates

Top Interview Questions

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Customer Service Analyst was asked...19 December 2016

What is my experience with Microsoft Excel and what do I do if I do not know enough?

4 Answers

I have complete experience

I have a strong and complete experience in Excel over the past 25 years.

I have a complete experience but because of my current job i didnt exercise to work more in a computer abd if i didnt know enough i will refresh my knowledge willing to learn and train if needed. Less

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Are you comfortable with phone support as well as chat support?

3 Answers

Comfortable....because am INFORMATION pass to 1second...this very use full to communicate Less

Yes. Any way all matters is the information

Comfortable....because am INFORMATION pass to 1second...this very use full to communicate Less


Where do you see yourself in 2 to 3 years?

2 Answers

Am see in my self in my College because am beginner and am learn that time am understand myself Less

I hope to be working in the Computer Science sector. Get to know more about how MNC, Coorporate, Bussiness work for wellbeing. Less

T.C. Enerji ve Tabii Kaynaklar Bakanlığı
CSR Analyst was asked...15 September 2022

What do you know about our company? Why did you prefer our company? Where do you see yourself after 5 years? Your salary expectations?

1 Answers

I knew from internet It's a global company related to my area of interest Head of CSR unit 3000 Euro per month Less


Tell me about yourself and why you think you may be a good candidate for this position.

1 Answers

I am a goal-driven professional who thrives on providing excellence with a proactive and strong leadership approach focused on getting the job done right, from conception through implementation. Extensive experience managing projects and developing productive client relationships in various work environments. I am also a detail oriented self-starter with clear and direct communication and effective decision making skills. Organized, highly motivated problem solver who resolves conflicts and gains consensus through mediation and collaboration. Less

General Mills

I was asked several questions regarding types of analysis experience to how I dealt with conflict.

1 Answers

I answered each questions honestly.

Dealer Synergy

How do you handle difficult people?

1 Answers

I am not sure how I answered this question but in hindsight I am sure the difficult person being referred to was the CEO. Less

City of Fort Collins

Describe your business analyst background and experience, and why are you interested in this position and working for the City.

1 Answers

I went through my experience and stating how I love Fort Collins and what the City stands for. Less

NatWest Group

Why you want to join RBS and introduction, strengths.

1 Answers

Because of such a reputable brand , great work culture and environment


"What did you do when you made an error, how did you handle it?"

1 Answers

Explained the error I made at a former employer (this was an actual error, not made up for the sake of the interview) that caused a delay in production. Admitted my error to my supervisor, but first did everything in my power to alleviate the damage so that when I explained the mistake, I had already corrected it. Less

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