Customer Service Coordinator Interview Questions


Customer Service Coordinator interview questions shared by candidates

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TJX Canada
Coordinator Customer Service was asked...10 March 2017

Underwear not reaturnable, but customer hasn't been told at the purchase, what would you do ?

2 Answers

Return the item

I would say "I apologize but for hygienic reasons we cannot not return underwear." Plus I feel like the customer could easily be lying about what they were told at purchase... Less


Do you think it's more important to be respected or well liked?

2 Answers

Is there a difference?


Beam Global Spirits & Wine

What made you choose Beam Global?

2 Answers

I want Learn more experience so am searching for Beam

I want to learn more experience so am selecting Beam


Tell me about X,Y,Z jobs. Do you have customer service experience? How would you deal with conflict? What kind of extracurricular activities did you participate in college?

2 Answers

Would you mind sharing more details about the role play situation? Thanks!

How long did it take to find out you were denied?


Why would you like to work for Houzz??

2 Answers

Houzz seems like an exciting new place to work that is fun with opportunity for growth. I want to be a part of that excitement, fun, and growth. Less

Would you mind sharing more info about the role play exercise? Thanks!


Who was your worst manager and why?

2 Answers

He wouldn't NOT let me answer this question. He pressed me until I outed a past manager! Less

I have purchased a product from this company and have found them to be less than legitimate. After a difficult return they will not return my money. Indeed they have not even communicated with me. I am presently retired after having spent my career in management roles in the recruiting/staffing profession and my experience has taught me if they cheat their customers, they will do worse to their employees. Less

Nippon Express USA

We want a person who is punctual? Are you punctual?

1 Answers

Questions like these most of the time.....

Nippon Express USA

NIppon ask you a trick question, which is, what do you want to do with your career? Where do you see yourself in 10 years? If you answer with something that has nothing to do with their company's industry, they'll know that you're just passing by, and will quit the job as soon as you get into your desired field.

1 Answers

You should answer that you want to work in the Logistincs/Import/Export industry, and feel this is the best way to get your foot in the door. Less

Republic of Botswana

what is the style of management you prefer to use?

1 Answers

management style to use is dependent on the type of people you are leading/supervising. am currently using authoritative style Less

John Varvatos

Why are you leaving your current role?

1 Answers

Looking for a better opportunity.

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