Customer Service Technician Interview Questions
49T
Customer Service Technician interview questions shared by candidates
It was a lot of behavioral based questions. Ex: tell me about a time where you were in competition with a co worker. Tell me about a time where you had to take on more responsibility than what was in your job description
35 Answers↳
When I had to take more responsibility than what was in my job description was when we were short handed at the clinic and I took over as the front desk and also helped triage patients before being seen by the doctor Less
↳
Be on time in order to fulfill
↳
I have to take make sure the patient comfortable that my responsibility
If you were hired, where would you want your office to be?
18 Answers↳
I get an office? Sweet! Seriously, though, I'd want it to be near others who work on the same type of projects I do, so I can help and be helped accordingly. Less
↳
next door to the boss
↳
Doesn't matter. My cubicle has always been Seat 10A on United Airlines...
What do you hope in 6 months
12 Answers↳
Of course
↳
To get settled and start building a house
↳
Get settled with all the problems I am on now
What do you need in a supervisor in order to succeed?
10 Answers↳
supervisor to be firm on his job and responsibilities
↳
Communication at all time
↳
Communication is good
How many computer desktop you can assemble in 1 day with out an Operating System?
8 Answers↳
30 to 50 unit no operating system if hardware is complete and ready to assemble
↳
20 or 30
↳
20 or 30
Why do you want to work here?
8 Answers
How would you deal with telling a customer no?
7 Answers↳
The. Customer is always right. I would assist the customer look for the item and after not finding the item I would have the department Manager check in the back and then offer substitutions. If that is unacceptable I would check nearby Kroger’s. Less
↳
I wouldn't tell them no bluntly, I would understand their request and then talk to the nurse in charge, telling them what the patient thinks he/she might need. Less
↳
Well, you never say "no" to a customer. I would just offer alternative solutions. Example, if they want fresh peaches and we don’t have them, offer the frozen ones or maybe even canned ones? Less