Customer support services interview questions shared by candidates
how technology is changing his size like reducing nanometers? like 800nm to 22nm scene from 1989?
Nanometers process is an advanced lithographic node used in volume CMOS semiconductor fabrication. it is reduce his size to shrinking transistor and diode in single cheap wich is very useful and less power consumption also..like exactly cheap manufactures intel and amd does.
The questions from the HR are based on your experience, as I was a fresher she asked me the following questions. The HR seems to be a very nice lady. 1. Why amazon? 2. Where do u see yourself after certain span of time? 3. Do you have any backlogs? 4. What do you know about customer service? --- I didn't answer as I knew nothing. So to make me answer this she asked me the following. 5. What do you expect when you go to a restaurant? --- As I answered this question she asked me to relate the answer with the 4th question. and some customer scenarios. 6. How long will you stay with us?
The Ops manager doesn't decide your salary package, whatever your experience might be in months will put you in the slab so don't disagree if he/she offers you a 10% increment only. Just a test question...