Food and beverage assistant Interview Questions


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Assistant Food and Beverage Manager was asked...22 July 2009

Name a time you delt with a difficult customer and how you handled it.

3 Answers

I was working at the four points by Sheraton in Brentwood Tennessee I had a guest come to me around 11 PM saying there was a baby crying in the room next to them so I mediately went to the front desk found them a king suite upgrade and gave to breakfast Bacher's for them for the following morning Less

The guests are extremely happy and filled out a trip advisor

Make sure you mention a very difficult customer and nothing simple.

Oberoi Group of Hotels and Resorts

Types of cheese, Name a few Red Wine grapes, White Wine grapes.

2 Answers

Barbera, Pinot noir , Merlot

types of cheese :-chaddar cheese,parmesan cheese,mozzarella cheese,gorgonzola cheese,Pecorino-Romano cheese, and types of white wines :-albarino,chenin blanc ,garganega,malvasia,melon de,muscat.and types of red wine's:-carbernet, carignan,cinsault,corvina,gamay,merlot,pinotage. Less


Tell me about yourself.

2 Answers

Began to talk about what I have done since leaving school (ages 16-20). Going into detail about anything relevant. Less

Hi my name is shahul hameed from india lives in dubai works at Za'abeel palace hospitality as a royal family kitchen as a steward I work here 3 years and now I resign this company because of low salary and I need a job of steward in hotel line in London Less

Seminole Gaming

How did you turn a negative customer experience round into a positive customer experience

2 Answers

Depends what’s you consider average most bars use 1/6 barrels which should consist of about 55 12 oz pours. Then most mainstream domestics like Miller lite etc would probably be using a 1/4 barrel which should yield 82 12 oz pours Less

How many glasses of 12 oz pints are in a average size keg

Delaware North

What type pf leadership do you use

2 Answers

Lead from the front, leadership by example

I believe a good leader, leads by example. To be firm but fair. I also believe a good leader can show the other employees that he/she is not "above" getting their hands dirty and help out her team. Respect is earned and knowing that you have a leader who will step up to help shows alot about their character and the type of person they are. I personally enjoy working with my team when I was a supervisor/manager with everyone because I felt like I learned some things that I might not have thought of in the past. Less

Marriott International

What are your core values?

2 Answers

* Till we are a hospitalier specialist in our field, we must have always the trust and be full confident that we are ready to serve our guest with Best Service and support. * Further more due my engineering experience and certain pre - opening and technical operating properties im so confident to deliver the right and proper support as my engineering field to my Employer and our Guest Less

* Looking always ahead in my career and my private life to have more achievement which refer beneficial to my employer and my life as well. * Lead by example and act as team work to keep motivate the team for more improvement. * Keep as standard the task work and the internal role of company policy. * work as integrity in order to have more confident between employee and employer Less

Allegheny Country Club

I was asked if moving was a problem.

1 Answers

I answered, No.

What is good customer service?

1 Answers

The opposite of how the staff member acted.

What challenges have you faced in the industry and how did you overcome them?

1 Answers

By being positive and learning

What time I was looking for in,pay.

1 Answers

Told them.

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