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Food and beverage supervisor Interview Questions
88
Food And Beverage Supervisor interview questions shared by candidates
Guest found a hair on the food what will you do?
19 Answers↳
Approach the guest and apologize and make sure that letting guests feel that we are really taking care about them and food safety as well. And in the same time,during the conversation is going on try to fix the problem by offering new dish for the guest.. And the important thing is we have to create an environment where that guest can be absolutely satisfy. Less
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first take ownership and apologize to the guest, and ask the guest to allow you to make another dish for him/her, Less
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If customer found hair in a food so firstly we remove the food on table and using LATTE module Listen, Apologize,Take action,Thank you and encourage after that we will provided the new food if customer not agree so we will refund the whole amount of bill and give customer recovery coupon. Less
Role play when a customer shows up not knowing what to order
2 Answers↳
We can do suggestive selling so as to sell new and to sell more
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I sell my best meal at menu
what is the first thing when you came on work behind the bar
1 Answers↳
to wash my hands and start to set up the bar
How do you keep staff members motivated?
1 Answers↳
I do my best to show recognition and acknowledgement to all employees that meet goals, which keeps morale high and employees on task. Also, when applicable, I keep tasks interdependent within the team, so that staff members require and encourage fellow staff members to complete their work. Less
What do you think would be the most difficult part of transitioning from where you currently work to this environment?
1 Answers↳
Learning the fine dining Standards and Procedures
What do you know about the comany
1 Answers↳
I did my research so so I memorized key dates and number of hotels in uk ect.