Food service worker Interview Questions

Although specific tasks vary widely from job to job, food service workers all share the responsibility of working as a team to provide a pleasant experience for customers. During a food service worker interview, expect to be asked about your previous work in the industry and what skills you possess that make you a great candidate.

840 Food Service Worker interview questions shared by candidates

Top Food Service Worker Interview Questions & How to Answer

Here are three top food service worker interview questions and tips on how to answer them:

Question No. 1: Explain some strategies that you use to stay calm when it gets busy.

How to answer: Managers in the food service industry look for employees that can work under pressure. Your answer to this question will tell them if you will be able keep up during busy hours at the restaurant. In your response, provide some examples of how you stayed calm when faced with a difficult situation. You could explain how you had to cover multiple tasks when a colleague didn't turn up for their shift or the restaurant was just short-staffed for the day. Talk about how you were able to stay focused and organised during an extremely busy time.

Question No. 2: How would you handle an unsatisfied customer?

How to answer: Keeping customers happy is a big part of working in food service. Use your answer to provide an example of your ability to turn an unsatisfied customer into a happy one. Make sure you talk about the strategies you used with the customer, what solution you came up with and the outcome.

Question No. 3: What do you like most about working in food service?

How to answer: The interviewer wants to get an idea of your enthusiasm for the industry with this question. Answer using your past experience and mention several aspects of food service that you enjoy, such as the customer service, the challenge of working in a fast-paced environment and working as a team.

Top Interview Questions

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Fifth Third
Food Service Worker was asked...8 August 2017

can you work with us

8 Answers

yes

Yes

I enjoy working in a team environment, and I get along well with people.

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Sodexo

Do I have reliable transportation

7 Answers

Yes I am honest and trusted Simple Boy. I will work very well in your company and will never give you a chance to complain Less

▲ 0 ▼ Yes I am honest and trusted Simple Boy. I will work very well in your company and will never give you a chance to complain Less

Work time.9.am to 4pm & part time& 30days to vacation to 12months

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Compass Group USA

Do you have any previous food service experience?

6 Answers

Yes

I have worked in food industry 25 years. GM of Fine dining restaurant GM of catering division Owned catering business for 5 years Less

Manage all aspects of catering, menu research, staff, transportation and equipment Pricing, set up and break down, Serving and carving of foods Display of foods and preparation Arranged of tiered food displays Managed all billing and purchase of foods Set up contracts with clients and payments Less

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KBR

8 week processing time for work visa.

6 Answers

What happened to KBR wages??

any jobs

i am working afghanistan Company Dyncorp i have Food Service and Class 1 Warehouse 6 years Experience i am steel working Less

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Tim Hortons

do you want to work here?

6 Answers

Yes

Yes and yes

Yes

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In-N-Out Burger

What do I want out of this job?

4 Answers

I want to gain experience and better my customer service skills

I said to make money and work temporary.

To make money and work

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KFC

Did you ever worked in a restaurant before?

4 Answers

yes

yes

Yes

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Dignity Health

If a patient has 2 diet orders, which one do you give him?

4 Answers

The most restrictive diet.

Play it safe and give him the more restrictive of the two.

The most restrictive diet

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Sodexo

What is your availability?

3 Answers

I could start working ASAP, every day of the week besides Tuesday and Wednesday. Opening shifts would be perfect for my schedule, but if there is any other open opportunities I would take it. Less

Anytime to work

Seven day a week

Enterprise Management

Describe what is good customer service?

3 Answers

Smile on face being friendly and working hard.

For me a good customer service is always be a head of needs of customer, what they possibly may need, not wait until they ask you for something always be ahead, also response quickly when something unexpected shows and response fast sometimes a courtesy can help to resolve an inconvenient Less

Good Customer Service must distinguish the quality of any establishment. "Without Clients, there is no business" that everyone must understand, from the owner or senior employee, to the line employee. Different and different factors characterize a better service that distinguishes us from the competition: 1. A personalized natural environment; pleasant, cordial and pleasant. 2. A tasteful, clean and tidy establishment. 3. The best products and merchandise for sale, with the assortment and variety according to the segment of our market. 4. The best prices. the fairest and most effective seasonal promotions and special events. 5. Using technology at the Customer's service is a Plus. Less

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