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Fraud analyst i Interview Questions

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Fraud Analyst I interview questions shared by candidates

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Bank of America
Fraud Analyst I was asked...3 February 2012

What book are you currently reading?

1 Answers

I noticed that everyone that was hired shared a book or writing experience that enriched them as an employee or as a person. My advice is to share how the book has impacted your leadership and followership abilities. Less

J.P. Morgan

Describe a time you disagreed with management...

1 Answers

Generally, when companies ask you this, answering with any kind of disagreement, even if resolved, will get you passed over. They're looking to hire people who have never and will never cause trouble... Say you have never had any disagreements with management worth noting. Less

Chase

Basically just your normal STAR (situation, task, action, result) questions, and how you think you would fit into the call center environment. Nothing really hard or difficult.

1 Answers

STAR technique.

Bank of America

Use one word that describes you

1 Answers

Loyal

TSYS|Total System Services

Any call center experience? Any experience in fraud? Examples,Strengths?

1 Answers

No on call center experience, examples of fraud in another job and named my strengths. Less

Bank of America

Tell me about a time where you dealt with a difficult customer.

1 Answers

This job has you dealing with a high amount of angry consumers and fraudsters. Do not apply if you have a problem with being yelled at for low pay. Less

Chase

What metrics were your performance measured by in your last role? Tell me about a time you had to deal with a difficult client. When did you have to give a recommendation?

1 Answers

I answered questions using the S.T.A.R. Method.

Chase

What is your leadership style?

1 Answers

I described my personal leadership style.

Bank of America

What type of people do you have the hardest time getting along with?

1 Answers

I get along with most everyone, but I may get frustrated when team members don't pull their weight or fall short on deadlines or promises. Less

Bank of America

Explain how you grew into a leadership role at your previous employer. (Give examples as to how you were a leader rather than a follower).

1 Answers

By excelling in my job requirements

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