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      Customer Service Manager Interview

      18 Sept 2025
      Anonymous interview candidate
      Berlin
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at gitti (Berlin)

      Interview

      Der Bewerbungsprozess bestand aus zwei Vorstellungsgesprächen. Im ersten Gespräch ging es vor allem um meinen beruflichen Werdegang und meine Motivation, bei gitti zu arbeiten. Im zweiten Gespräch lag der Fokus auf konkreten Themen wie Führungsstil, KPI-Management und strategischer Herangehensweise. Beide Gespräche waren gut strukturiert und angenehm, allerdings habe ich nach dem zweiten Gespräch keinerlei Rückmeldung mehr erhalten.

      Interview questions [1]

      Question 1

      Die wichtigste Frage war, wie ich meinen Führungsstil beschreiben würde und welche KPIs ich nutzen würde, um den Erfolg meines Teams zu messen.
      Answer question

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