Guest service agent Interview Questions


Guest Service Agent interview questions shared by candidates

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Marina Bay Sands
Guest Service Agent was asked...13 March 2020

Why did you leave your previous job?

4 Answers

I left my previous job due to retrench

I am foreigner

Current situation, find new job is very difficult times for foreigner.

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Where do you see yourself in five years?

3 Answers

I see myself financially stable, and hopefully in a management position.

Working on my degree for Business and communications, minoring in Marketing as I pursue my dream as a business owner. Less

I see myself giving back to the society. I see myself being independent in every aspect I am dependent now Less

Anantara Hotels, Resorts & Spas

How did I know about the said company?

3 Answers

I said it was through Glassdoor and other job sites that they posted their job vacancies and specially to their site as well. Less

Can you Help me in thz job process

I m looking for Housekeeping Manager, position , current job , Fairemont A Royal Clock Tower Hotel , Makkah. Less

Marriott International

If I called your old manager, what do you think he/she will tell me about you?

3 Answers

Hard working, great customer service, organized, reliable, always on time and professional. Less

I was always honest and always ready to serve people.😊

I am a hard worker, organized, dedicated...

Venetian Macao Resort Hotel

what do you mean by guest service

2 Answers

to helping guest in every circumstances, as taking a Challenge

yes, because the guest service is the first step to do for what customers proplem Less

Starwood Hotels & Resorts

Why do u want to change your job?

2 Answers

I want to apply


Intercruises Shoreside & Port Services

Why did you apply for this position? Do you speak any languages? Have you worked with people before? Are you good with computers?

2 Answers

As a former flight attendant and traveller, working on check in was on my bucket list. I love working with people travelling. Less

I'm looking for a new experience. And I've always wanted to work in the cruise line industry. And it's a great way to meet new people.. and as I love meeting new People this would be a perfect fit for me. Less

Holiday Inn Express

How proficient are you with computers?

2 Answers

I'm really good on computers

I'm really good on computers

Aqua Hotels and Resorts

What did you do for your last job?

2 Answers

Similar work to this one.

Be open and honest about where you have worked before, they are just trying to see if have any qualities that would be useful to the company like cashier, sales or customer service. Show that you want more, you want a challenge and that you would be the best fit for the job Less


How have you handled issues with customers at a previous job?

2 Answers

They want to know you are doing all you can to "Make it right" for the guests.

They want to know what happened, what action did you take and what was the result. Less

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