Hotel front desk Interview Questions

40

Hotel Front Desk interview questions shared by candidates

Top Interview Questions

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Front Desk Hotel Clerk was asked...29 January 2014

"It's midnight, you're working Night Audit, and a guest calls down with a clogged toilet. What do you do?"

4 Answers

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Sorry I would greatly appreciate it if you would take my application in concerning me for the job Less

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First of all I would contact my boss tell he or she what the problem is & get someone to handle the situation . Less

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Either get someone to handle the situation or handle it myself as long as my guests are happy & taking care of. Less

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Hotel Front Desk Agent was asked...26 April 2017

Have you ever worked in a hotel before?

3 Answers

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No I haven’t

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I have not

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I said no

Hotel Front Desk Agent was asked...15 February 2017

What do you think when you hear the term "front desk agent?"

1 Answers

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The front desk agent is the first person the guest sees and encounters customers service wise. The front desk agent sets the tone for the first impression of the customer service the guest may feel they will experience for the rest of their stay. Less

Hotel Front Desk Agent was asked...31 August 2015

Why do you want to work for Disneyland Resort?

1 Answers

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Please don't use the typical reason because it's the "happiest place on earth". Please tell us specific reasons! Less

Front Desk Hotel Clerk Third Shift Part Time was asked...7 June 2015

Why do you want to work third shift? What was one of the best jobs you have done in your work history and why was that job so great?

1 Answers

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I like variety and multi-tasking. I like staying busy and enjoy interaction with the public. Less

Front Desk Hotel Clerk Third Shift Part Time was asked...7 June 2015

The GM said the job process of hiring would take a while. They need to do background checks, drug screening and have more applicants to interview.

1 Answers

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I am very interested in part time work, two evenings third shift, preferably two same nights in a row. Less

Interviewed for EVS Cleaner, Ended Up Working At the Hotel Front Desk was asked...1 June 2015

Do an impersonation of your favorite celebrity.

1 Answers

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I did a poor impersonation of Arnold Schwarzenegger. I still passed, so don't be nervous about the quality of your acting or improvisation, just smile and have fun. Less

Hotel Front Desk was asked...5 July 2015

At Ameristar, we only hire the best. Why should we hire you?

1 Answers

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Given my customer service experience, and my ability to get along with anyone, I believe I am more than what you are looking for. Less

Hotel Front Desk was asked...6 April 2014

Why do you want to work front desk at a hotel?

1 Answers

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They are more interested in someone with a sales background than customer service; you will be upselling hotel reservations. So emphasize that rather than your friendliness. Less

Hotel Front Desk was asked...23 December 2015

What about your previous experience qualifies you for your position and what made you want to work at Ameristar.

1 Answers

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Describe a situation where you had to deal with a difficult customer and what you did to resolve the situation. Less

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hotel front desk Interviews

Hotel front desk Interview Questions

40

Top Interview Questions

"It's midnight, you're working Night Audit, and a guest calls down with a clogged toilet. What do you do?"

Have you ever worked in a hotel before?

What do you think when you hear the term "front desk agent?"

Why do you want to work for Disneyland Resort?

Why do you want to work third shift? What was one of the best jobs you have done in your work history and why was that job so great?

The GM said the job process of hiring would take a while. They need to do background checks, drug screening and have more applicants to interview.

Do an impersonation of your favorite celebrity.

At Ameristar, we only hire the best. Why should we hire you?

Why do you want to work front desk at a hotel?

What about your previous experience qualifies you for your position and what made you want to work at Ameristar.

See Interview Questions for Similar Jobs