Imaging research associate Interview Questions

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Radiologists and radiographers, working together, can deliver an effective service. Innovation, staff development and redesign of patient pathways, have produced significant improvements.MRI safety explaining with patients about MRI safety related issues ,MRI Safety Checklist .Minimizing patient dose in Radiology ,Monitoring the re dos, avoiding the repeat ct and X-rays ,Mammography, children radiation dose reeducation ,selecting correct protocol and techniques .Measuring radiology TAT and reducing waiting time plan .Consents forms ,Contrast study explains to the patients ,Female patients Radiation safety

Babu sankaran .Radiology and Imaging Manager ,Sakra world Hospital India Radiology is part of the service industry and as a service provider one needs to understand quality and delivery of service. This includes knowledge of customer service, customer satisfaction and all its related issues as well as quality assurance and improvement issues.Service quality and delivery in radiology . Nevertheless, both are required for customer satisfaction.Revenue generation is not the main concern of the department but cost control is of utmost importance.Good customer service can be defined as the ability of an organisation to constantly and consistently give their customers what they want and need, while excellent customer service means the organisation is able to constantly and consistently exceed the customer’s expectations.Quality assurance describes the introduction of documentation, and standardization of quality systems and procedures to give customers confidence that the services would meet their expectations. Quality assurance means assurance of minimum quality standards, which are set by an external regulatory body and enforced through accreditation or certification combined with regular inspections.Quality improvement is developed locally in response to the needs of the organisation or department. Quality improvement or continuous quality improvement (CQI) is a process that focuses on the processes of delivery of care and continuous improvement of performance indicators in radiology.Reliability – In radiology, this means correct examination must be performed so that the correct views can be obtained. The report must be accurate and of high quality, regardless of who is reporting e.g., resident or consultant, and the report must answer the clinical problem of the patient.Responsiveness – willingness and ability to help customers promptly. In radiology, this means being able to get appointments for patients quickly as well as sending the films and report soon after the examination to the referring doctor. Long waiting times for appointments and taking more than a couple of hours to generate an urgent report Assurance – . Customers must get the feeling that they are receiving the best service and must have confidence in the service. In radiology, interpersonal skills, as they must be able to interact with both patients and referring physicians. Many radiologists do not bother to interact or talk to patients but the need for this interaction is growing, especially with interventional procedures.Empathy – the radiologist needs to show some degree of caring and attention to customers. This again highlights the importance of interpersonal skills, which starts from front desk reception staff to the radiologist.The radio logic technologist acts to advance the principal objective of the profession provide services to humanity with full respect for the dignity of mankind. The radio logic technologist uses equipment and accessories, employs techniques and procedures,performs services in accordance with an minimizing radiation exposure to the patient,self, and other members of the healthcare team. MRI Safety .Daily operations Key working relationships: All Radiographers, Consultant Radiologists, Nursing,Medical and Allied Health personnel, colleague heads of departments across all categories of staff,Key reporting relationships: Chief Executive, Head of Nursing and Clinical Services and Clinical Director Radiology,Your primary function will be in the delivery of a professional and comprehensive radiography service, strategic planning and overall daily running of the radiology service. The main responsibility is to manage, plan, organised and co-ordinate all aspects of the services and the department. • To communicate effectively with staff at various levels of seniority and from many disciplines with Radiology and throughout the hospital. To manage the department in a rapidly changing environment with a willingness to undertake additional duties as may be assigned from time to time if essential.. Radiography duties efficient service,Making recommendations relative to improving patient care and staff requirement to line manager. Development of operational policies protocols and guidelines to maximize resources and ensure systematic audit of such usage. Ensuring a good working relationship with the Consultant staff of the hospital and other clinical colleagues. ensuring that the necessary processes and procedures are in place to meet the applicable regulatory requirements for the department. To work closely with the Director of Radiology in the development of the services. To ensure that the availability of all modalities in the department meet the demands of the referring physicians.Arrange the necessary training and education for radiology staff as may be required from time to time and CME . infection control, quality, safety policies..

Babu sankaran .Radiology and Imaging Manager ,Sakra world Hospital India Daily Operations To oversee the daily operations of a radiology practice or department. A major part of this function is staff supervision. Hires and trains staff, conducts performance reviews and may discipline. Daily operational activities and also include creating work schedules, ordering supplies and ensuring that equipment functions correctly and safely. STATUTORY & REGULATORY REQUIREMENTS as per regulatory rules. QUALITY AUDIT, PATIENT SATISFACTION, PHYSICIAN SATISFACTION, QUALITY OF WORK, PATIENT CARE & SAFETY, REGULATORY FRAMEWORK OF CONTROLLING SAFE USE OF X-RAYS . Monitoring (or testing) and maintenance of the components of the radiology systems. The quality control techniques thus are concerned directly with the equipment. Detectors Calibration Records and Daily equipment check list Inspection and routine maintenance of equipment. Quality management and radiation safety activities periodically. Patient flow by rearranging patient appointments or adding staff for busy times. Supervise billing activities and make financial reports management. FINANCIAL RESPONSIBILITIES: To ensure expenses of the radiology department are within the budget. Reviews supplies inventory to maintain optimal stock without excessive inventory. Ensures that wastage is minimized. To maintain and report the department statistic on a daily/monthly basis. CUSTOMER RESPONSIBILITIES: Ensures that comprehensive care is given to each patient and evaluates the services rendered. Schedules radiographers appropriately to ensure adequate staffing for each shift. Ensures that patient reports are available in a timely manner. RESPONSIBILITIES • Provides exceptional patient care and ensures patient confidentiality. • Functions as a working supervisor, producing high quality diagnostic radiographs, and practicing radiation protection. Performs all Radiology procedures and provides exceptional patient care to patients of all ages. • Ensures the needs of the patient are the number one priority of Radiology Technologists and that these needs are met effectively and efficiently. • Ensures the safe and efficient use of radiology equipment, taking action to resolve faults/issues. Operations. • Adheres to and promotes compliance with radiation safety and protection policy and associated codes of practice, and takes appropriate action where non-compliance is evident. • Handles patient complaints and problems with the help of the Clinic Managers. Collaborates with the Provincial Director, Operations on all major problems. . • Problem-solves with in-house IT department and external vendors with respect to RIS, HIS and PACS issues. • Ensures X-Ray Technologists are following imaging protocols and assists with implementing new techniques and protocols, reviews protocols.

Quality standards Accreditation and Quality Control, to develop and/or deliver training programs to new employees on equipment and procedures in the area of operations in alignment with the department’s training objectives and plans. Ensures adherence to departmental policies, SOP and procedures, quality assurance programs, safety standards and infection control protocols. Responsible for ensuring high quality diagnostic images. Ensures compliance with NABH and JCI Standards Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance. To ensure the radiation safety norms are followed. Ensures proper care and maintenance of department equipment and supplies. Ensures that the department is in compliance with all statutory requirements. Is responsible for maintenance of department records To assist the radiologist in performing radiology procedures when the need arises. PEOPLE RESPONSIBILITY: Takes responsibility for radiology staff who report to the position. Provides on job orientation to radiographers and keeps them informed of the philosophies, policies, SOP and procedures to be followed in caring for patients and their families. Teaching Radiology Technologist Facilitate in-service and/or continuing education for the radiographers. Evaluates the work performance of the staff. Sanctions and recommends leave and vacation schedules for the staff. Counsels staff on personal and work problems. Plans staff work assignments and schedules. Responsible for timely setting of KRA and review as per the PMS guidelines Provides Basic department orientation to new employees.

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