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Inbound call center representative Interview Questions
37
Inbound Call Center Representative interview questions shared by candidates
Inbound Call Center Representative was asked...14 September 2017

all the questions where standard. nothing out of the norm, but there was a sales call roll play that was easy to pass.
1 Answers↳
I simply gave a rebuttal and close when the mock customer gave me a no.

Inbound Call Center Representative was asked...19 December 2017

Inbound Call Center Representative was asked...16 February 2018

Inbound Call Center Representative was asked...14 September 2017

Inbound Call Center Benefits Representative was asked...7 October 2016
I can't recall it was...terrible. But they repeatedly asked about employee vs mgmt confrontation.
1 Answers↳
Never had such a problem. When the offer was made (if made I'm still not sure) the hr rep called me and left the wrong name on my voicemail a week later. So either the other person got my offer or I got her offer in error. A cluster mess. I decline going forward. The first interview in the open house, amazing that man should be the face of CTS HR Less

Inbound Call Center Representative was asked...24 January 2018
Name a time when you and your supervisor or manager had a conflict. How did you handle it and what was the outcome?
1 Answers↳
I told him I have never had a conflict with my immediate supervisor nor manager, however with the VP of call center sales, I was not a happy man when they changed the comp plan to reflect a 50% cut and a 25% work increase. Less

Inbound Call Center Representative was asked...14 September 2017