In a clerk interview, it is likely that you will be asked about your organisational skills, time-management skills and technical skills. A clerk's responsibilities vary from industry to industry, so be prepared to highlight how your experience can be transferred across disciplines. To give a successful interview, try to show the interviewer that you remain calm under pressure and can diligently attend to a variety of administrative duties.
Here are three top clerk interview questions and tips on how to answer them:
How to answer: All offices use different programs and office equipment, but the interviewer may like to see that you are a competent user of common email systems, phones, bookkeeping software, scanners and copiers. A successful answer would stay positive and highlight the fact that you pick up new tools quickly.
How to answer: Several departments may depend on you for assistance. It is crucial to show that you can manage your time effectively with an ever-changing workload. Share a system you use for evaluating the urgency of tasks, taking into account factors such as deadlines and organisation-wide goals.
How to answer: Maintaining records is an important task for a clerk. You may find it beneficial to demonstrate a willingness to keep both paper and digital files. Discuss your experience of using accordion folders and binders, as well as cloud-based folders. Highlight how you keep data secure with passwords, backups and other features. Organisation is essential for many of the administrative tasks a clerk may be responsible for.