As a medical coder, you will be responsible for processing patient data and recording corresponding medical codes. Employers are therefore looking for candidates who can perform repetitive clerical tasks without any errors. You may be asked to take a medical coding test to evaluate your ability to pay close attention to minor details and perform tasks meticulously. Your interviewer may also enquire about your experience working in different medical coding languages such as ICD-9 and ICD-10.
Here are three top medical coder interview questions and tips on how to answer them:
How to answer: This behavioural interview question is used to assess your problem-solving, communication, conflict-resolution and customer service skills. Describe the steps you would take to handle this situation. Describe using your active listening skills, empathy and verbal communication. Explain how you would relay the problem to your supervisor, make a formal apology to the client and work with the insurance company to correct the error promptly.
How to answer: An interviewer is trying to understand whether you have received medical coding education and training. Use your answer to showcase your experience that meets the job requirements, such as a year of ICD-10 training and four years of experience in medical coding.
How to answer: Soft skills, such as dedication to serving others, accuracy and communication, are essential for success as a medical coder. With this question, the hiring manager is trying to determine whether you have the professional personality for the job. Describe each of your job-relevant personal qualities, using your work experience to showcase them. For example, you can describe how you double-check each patient record, avoid careless coding errors and provide detailed information to others who access medical records.
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