↳
By giving vividly the steps involved
↳
During a resuscitation of an infant, the family were kind of sidelined while staff worked on their baby. There was no time for staff to attend to the questions or concerns of the family. I sat with them and listened to their concerns, provided answers and interpreted for them, the events that were unfolding and what it meant. I was able to help decrease some of their anxiety through not being evasive and providing answers when they asked. Less
↳
I would ask for clarification of the issue. I would have to assume that I had already followed any guidelines given and then I would have to provide evidence to support my ac Less
↳
see above