Receptionist Interview Questions in India
Receptionists will be asked to take on a number of clerical roles in the office, including answering phone calls, scheduling appointments and working face-to-face with customers. Employers are looking for candidates with excellent organisational skills and who know how to maintain a positive, helpful attitude in the workplace. In an interview, you may be asked about any bookkeeping or scheduling experience you have. Be prepared with personal anecdotes about instances when you satisfied a frustrated customer or worked around a scheduling conflict.
Top Receptionist Interview Questions & How To Answer
Here are three top receptionist interview questions and tips on how to answer them:
Question No. 1: How do you keep up with a fast-paced work environment?
How to answer: An interviewer wants to know you can handle a busy work environment. When asked this question, make sure you share the receptionist skills that make you well suited for fast-paced work, including your abilities to multitask, stay organised and communicate clearly.
Question No. 2: How do you deal with a difficult customer?
How to answer: When an interviewer asks how you deal with a difficult customer, they want to know if you can stay professional in stressful situations. When you answer this question, make sure you explain how you would maintain a personable and respectful demeanour while helping a difficult customer.
Question No. 3: What are the most important qualities for a receptionist to have?
How to answer: Refer to the job description when answering this question. It is likely that the description will mention organisation, so make sure you mention things such as strategic planning, attention to detail and time management in your answer.
How is your flexibility working nights
How well are you able to work independently? What do you know about the Council?
Not updated to the mail
About technical troubleshooting during an important meeting.
General Questions that you're usually asked in a job interview.
Give an example of a time when you dealt with a difficult customer and what did you do?
1 Answers↳
Lots of examples provided from previous experience in hospitality
Why do you believe you are qualified for this position?
What is your availability? How do you work under pressure?
Why should they hire you?
