Insurance Adjuster Interview Questions


Insurance Adjuster interview questions shared by candidates

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Farm Bureau Financial Services
Insurance Claims Adjuster was asked...20 March 2023

Q: Where do you see yourself in 5 years? Q: What is your greatest weakness? Q: What makes you qualified for this position?

Progressive Insurance

How have you handled conflict in previous work/school environments?

Progressive Insurance

Describe a time where you had to use teamwork to overcome a challenge at work.

Progressive Insurance

Tell me about a time where you had a miscommunication with a customer.

Progressive Insurance

About how I helped a customer at a previous job

1 Answers

I have them a story that always stuck out in my mind.

Progressive Insurance

Why do you want to work for progressive? What about our company appeals to you? Briefly describe each job you have had and your roles and how they would relate to this position? (One question hard to do in star format in 3 mins) Name a time you have had to gather information from multiple sources to make a decision, what was it and what was the outcome? Name a time you had to make a decision quickly, what was it, the process you used, and the outcome? How do you prioritize your work in your current role? (If you have multiple roles at one job in addition to your main role, hard to give exact scenarios in 3 mins) Describe the jobs you have had in the last 5 years? What were your roles? Why do you want to work in claims? What experience relates to the role? Of the jobs you have had in the last 5 years, what job did you like the most and why? What job did you like the least and why? (Remember star format)

1 Answers

I was told they want very specific answers/ scenarios. Hard to answer the top question with specific examples of every role you have had and something that happened to describe the role. Less

Progressive Insurance

Name a time you dealt with a complicated customer

Farmers Insurance Group

Do you have any construction experience ?

Argo Group

What interested you about this company?

Progressive Insurance

Questions regarding past experiences at other jobs and how you resolve problems

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