Night auditor Interview Questions

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Night Auditor interview questions shared by candidates

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Marriott International
Night Auditor, Front Desk Agent, Manager On Duty was asked...5 September 2017

What 3 qualities are important to have in this position?

7 Answers

Smile understand of othere and work together

Smile lm'a people person that love to help out. If l don't know the answer,l well get it. Less

Precence of mind, Poilteness, Readybto take different challenges

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Super 8

How will you balance your family and home life with working a night shift?

4 Answers

I don't think that question is legal. You're not supposed to factor in family and personal factors in your hiring decisions, the candidate isn't even required to disclose the fact he/she HAS a family. Less

Working night shift means I am there during the day to help with child are and house work what is brilliant. I am also taking additional supplements to support my body during this change and of course I have specific times to sleep. It's great!!! Less

I don’t have a family it’s only me so honestly won’t be a problem

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Marriott International

If you had my job, what would you change about the operation of the brand and/or property?

1 Answers

if i have my job, I will work together in teams to create new creations in transforming the brand became famous and enhance the company property. Less

Hampton Inn by Hilton

How would you deal with a angry guest

2 Answers

The first most important action I will take is to apologize to the guest and go above and beyond to fix the guest issue Less

I would calm the person down by saying I'm sorry this has happened what can we do to fix the problem. Then I would suggest we bring the supervisor to settle the matter along staying as friendly and concerned as possible Less

Hampton Inn by Hilton

Do you have kids? (This is was literally the only question I was asked)

2 Answers

no I do not. (the interviewer made it very obvious that some of the other lady's who worked the desk had children and that they had a hard time making the schedule around when these lady's could work. I dont think that having kids wont get you the job but I think they definitely take it into consideration because sometimes you have to work swing shifts or cover other shifts that you didn't plan on and kids get in the way of someone being able to do that most of the time. Also it turns out one of the lady's will bring her kids in and let them play in the lobby while she is working. The manager is lenient about it but I don't think they appreciate it too much) Less

I'm pretty sure they aren't legally allowed to ask that, so they were lucky that you weren't someone who did Less

Adina Apartment Hotels

Are you a morning person?

2 Answers

No

Yes

home2suites by hilton

What is your availability like?

2 Answers

I answered yes as I'm available to work anytime.

Morning shift

Hampton Inn by Hilton

What's your favorite fish?

2 Answers

To eat or to look at? This was the answer he was looking for; He wanted someone that would pay attention or seek details. Less

What kind of fish did you say?😊

Marriott International

When was a time you went out of your way to help someone? It could be on the job or outside the job

2 Answers

When you are a team player you are always helping each other

At all times when someone needs help then I am trying to be helpful

Marriott International

When was a time you were put in a difficult situation and how did you handle it?

2 Answers

I will remain calm, always keep communication as well as working with team

At all times when someone needs help then I am trying to be helpful

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