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Process manager Interview Questions

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Resolution Health Strategies
Process Improvement Manager was asked...12 February 2010

Aren't you overqualified for this role?

2 Answers

I shared my passion for the type of work, and the opportunity to be working on the ground floor. Less

No.

Competitive Computing

Practical application and real world scenarios. You need to be prepared for what you are going to bring to this firm as they are not looking for people to be pigeonholed in the same roles for the duration of their careers.

2 Answers

I will do X in Y time over the next Z months that should yield A, B, and C results year 1 , year 2 and year 3 respectively. Less

Wouldn't help as in reality a might come in year one, but anything after that is always open to interpretation by the one customer they have and that customer drives everything. First rule in consulting is the management of schedule, resources and cost and never, ever let the customer manage more than one of those aspects. C2 violates this by letting the customer control all three which in turn makes for dysfunctional projects and poor morale. Less

Ricoh

Tell me how you would handle a situation where a employee wasn't performing up to standards.

1 Answers

Described my management philosophy and how I've handled under-performing employees in the past. Less

eClerx

Difficult to recall now, more of situations based and logical reasoning. HR round was telephonic round, then the other 2 rounds were in person round on the same day. The questions were based on team management, experience in problem solving and other achievements

2 Answers

The answers were given on the experience, knowledge and logic. The questions were based on team management, experience in problem solving and other achievements Less

When did you appear for your interview i mean during covid 19 or during normal days? Less

Ola

How would you plan to reduce the customer dissatisfaction score from 70% to 30%.

2 Answers

Sad, you can sue them for theft

I faced the same situation!

Riot Games

Very generic and limited questions (e.g. What do you see yourself in 5 years?)

2 Answers

To be honest it's mentioned everywhere on their website that they only hire people who play the game. So it was weird to me when you say you didn't know this and wished you had recorded it for your lawyer. No need to record anything when it's already mentioned on their website. Everyone who works there plays the game. The company is focused on player experience. So if you don't even play the game, you can't contribute as much as someone who does play the game. Not only that. You will probably feel like an outsider working there. Less

Standard US HR Policies: Diversity, Inclusion, and Anti-Discrimination. Might want to Google them, and take some course. Not all job functions require specifically LoL gaming knowledge. Good thing Riot HQ is located in the State of California, where there are very strict labor laws. Less

Sutherland

Are you flexible enough to work during night shifts?

2 Answers

I said yes.

Yes

Cummins

Tell me about you.

2 Answers

I explaind about my family background, education, experiences in different companies & finally hobby. Less

You should keep it related to position. Education and work experience. If you want to briefly say you are from a different country, that may be OK as it would show language/culture skills. Less

KBC

From the third party colleague I was asked "where are you from,for my personal information?"

1 Answers

I answered that from my experience with GDPR that question is asked when nationality is a prerequisite for placement. The colleague who asked that question stopped bowed out of the call halfway through my presentation of the first question. It was at that point I knew that I would not be called for another interview, opportunity or likewise. Nor would I accept such. Less

KBC

Would AI be a good fit for this process?

1 Answers

Effective answers are specific to the case. This particular case was regarding a call center and backlog. Less

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