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Can someone with a mechanical aptitude learn enough in the training to pass the test? I'm 49 and I need to change careers. I spent 20 years in financial services and burned out. Too much time behind a desk and too much manipulation. Less

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I explained my experiences with my former employer and discussed how problems were solved. Less

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How did you answer this question? (Optional) No, not yet but have a very positive outlook Less

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Know the description you are sent...not word for word but a basic idea of it, and be able to communicate that. Less

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I responded with a story about how I went the extra mile when something had initially gone wrong. Less

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They want STAR format answers.

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I made myself very familiar with the job description. I simply used that info for to answer this question. Less

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I told them that a friend of mine had worked there previously and had told me what a great company it was and the position itself was really good. And that she told me she would go back there in a heartbeat if she hadn't moved too far away. Less

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I would create a spreadsheet with columns for what I need to do now, what needs to be done once the change is complete, and what needs to be different for each step. Less