Associate Interview questions in Reading, United Kingdom

Associates work as part of a team to provide customers or clients with the service they need. They often have face-to-face interactions with customers and use people skills to ensure that they have a positive experience. Associates are often the first point of contact for customers and need good communication and interpersonal skills.

3,81,440 Associate interview questions shared by candidates

Top Associate Interview Questions & How to Answer

Here are three top associate interview questions and tips on how to answer them:

Question No. 1: Explain a situation that demonstrates that you are a team player.

How to answer: Since an associate usually works as part of a team, the interviewer wants to see how you work with others and if you can perform well in a group. Provide a specific example of when you worked with a team to accomplish a goal. Make sure you focus on team performance and not just on your individual performance. Make sure you state the team's goal and how you achieved it.

Question No. 2: Describe a time when you were able to resolve an issue with a difficult customer or client.

How to answer: When answering this question, make sure you describe the steps you took to resolve the situation. For example, you started by de-escalating the situation, calmed the customer down and showed empathy by actively listening. You should then explain how you created a solution that worked for the client and the company, and then finish by stating what you came up with for a solution and describe how the situation turned out.

Question No. 3: Tell me about a suggestion you made that benefitted the organisation you worked for.

How to answer: This is an opportunity to show the interviewer how you can think and act beyond your position. Have an example ready before the interview, making sure it is something higher management accepted and positively influenced. Your answer should show that you have ambition and are willing to go above and beyond.

Top Interview Questions

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BYJU'S
Business Development Associate was asked...3 November 2015

You have technical knowledge so why are you applying for sales and marketing?

14 Answers

Technical knowledge helps me to think technically like to think over any new idea, it provides me a creative ideology by which i can help in growth of company, and with the help of sales and marketing I can spread it. Less

It's an in-built skill that i have and i am confident than i will achieve better success in sales than any other fields. Less

Sales and Marketing form the base of any company. From the most expensive product developed to the smallest experimental products, everything high or low needs marketing to reach the clients and customers. Marketing is the base core and I want to be a part of that core in developing the company, embracing myself with knowledge for mine and the company's growth. Less

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Amazon

All questions are english language based

14 Answers

Yes we do

Yes

Hi, Thanks for the info. May I please know if this is a technical or non technical position ? Less

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Google

What angle is between an hour and a minute arrows when time is 5:30?

13 Answers

I think you got that wrong bud, the answer should be 15 degrees.

15 degrees because at 5:30 the hour arrow is not at 5 but in the middle between the 5 and 6 Less

No, at 5:30 the arrow will be pointing in the middle between the second and third grade = therefore its 2.5*6 = 15... or 30/2 = 15 ! Less

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Aflac

What is the philosophy of Martial Arts?

12 Answers

Fighting is the last option

Wax On. Wax Off.

I had no answer derived from a sensei.

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Google

What is the marginal cost of a gigabyte in gmail?

12 Answers

Here's my guess at what they're looking for. Marginal cost - this is the additional cost for adding a user. It doesn't need to take in to account the software development effort, but it should take out the atomized cost for everything else. You need to price out the the cost of the enterprise HD/GB. We can call it $1 by GB. Then you need to realize that there needs to be redundancy, so at the lest we need to double that number, if they put a super high value on data retention triple it. Then you need to think about server cost and divide that out, server rack space cost and physical rack area...etc. So if it's $1 for the actual HD space it's probably more like $2.50-$3.50 for the total marginal cost. I don't work for google, but my guess is that they're looking at the though process. What will change with a marginal user increase and what will not. If you only think of the cost of the HD then you're not getting a job with google. Less

The marginal cost of adding a gigabyte is either zero or thousands of dollars.. Either the gigabyte is already physically in existence or you would have to build a new server. The marginal cost is not averaged across all gigabytes. There might be a minor increase in energy consumption due to this extra gigabyte, but who will notice that? If your goal is to stand out in an interview, I would suggest going the Thousands of Dollars answer. For those non computer guys out there, let's relate this question to something physical.. What is the marginal cost of adding one more person to an airline flight.. Their are two situations, the plane in not already full so we can essentially neglect the cost of the additional passenger since it is so low.. (The extra energy to move the 200 pounds, when the plane is already moving hundreds of thousands of pounds, and the 25 cents for a soda..) But if the plane is already full, then the marginal cost of one extra passenger is the cost to fly a second plane.. Thousands of dollars... Less

Isn't marginal cost the cost to produce an additional unit? So costs like designing the user interface, maintaining the webpage (which would have to be done no matter the gigabyte capacity) shouldn't be accounted for. Less

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DHL

Will you be in time everyday?

12 Answers

yes

yes

yes

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BYJU'S

Why sales after b. Tech

12 Answers

Engineer's are used to solving problems, troubleshooting. My confidence and quick decision making ability can boost the performance of the company.we can understand the customer views and find the respective solutions. Less

Engineers are well know about the product in an technical way & they can easily rectify if any fault occur in that product.So,we know about how to sales & service Less

I feel that a person can excel in that particular work in which he/she has his/her interest and the respective qualities. Hence being an engineering student my interest and my best qualities are not in technical fields and coding and all..I have much more qualities and interest in this marketing and sales field..so I want to take the advantage of these things and excel in this field by comfortably putting all my efforts. Less

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Royal Caribbean Group
Associate was asked...19 November 2018

Have you ever been on one of our ships?

12 Answers

No

No

No

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IBM

You have got two candles and each candle will burn for half an hour. You are put in dark room with a match stick. You have to measure exactly 45 minutes and come out of the room.

9 Answers

Burn the both ends of the candle so you measure 15 Minutes and the remaining 30 minutes you can burn the candle Less

firstly we can burn i candle from one side only & let this burn when its about to extinguish burn the other candle from both sides hence, we ''ll get 30 + 15 =45 minutes Less

1. Burn The First Candle Fully = 30 minutes 2. After Then , Burn The Second Fom Both The Sides = 15 minutes 3. Total = 45 (30+15) minutes Less

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Google

If you wanted to bring your dog to work but one of your team members is allergic to dogs what would you do?

11 Answers

I would leave my dog at home

Give him benedryl

Non-drowsy of course

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