Records management specialist Interview Questions

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Records Management Specialist interview questions shared by candidates

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Pennsbury School District
Records Management Specialist was asked...30 October 2020

Describe a situation that involved a difficult customer and how you handled the exchange.

1 Answers

I provided examples from my previous employer, citing a situation that involved being tactful and professional while de-escalating the situation and reassuring the client that they had been heard and we would be addressing the matter they had come to us with. Less

Pennsbury School District

Most of the questions involved providing examples of specific situations. As I was applying for a role in HR, I knew this was meant to determine how I'd be interacting with District employees who may have some serious matters to discuss.

1 Answers

I provided answers that spoke to my strengths and also offered some insight as to what sort of skills I could bring to the table, assisting the established team with various duties. Less

Telesis

Do you have experience that is related to specified job (i.e Record Room). What is the most important thing I have to know on the specified job. A brief review on my work experience.

1 Answers

Yes I have experience on record keeping, such as keeping files and documents, filings, tracking files on the computer. The most important thing I have to know in record(file) room is make the files or document available when it is needed. And if the document is signed out make sure who has the document. Work experience on filing, answering phone calls, typing, arrange a meeting (i.e date & place) Less

Logistics Health Incorporated

Time I solved a problem at work.

1 Answers

Talked about helping a customer out at a previous retail job.

EY

Why EY?

1 Answers

What qualifies you for this position in addition to things previously mentioned?

EY

What do you like most about your current job?

1 Answers

What experience do you have with paper and digital documents.

First Hawaiian Bank

What is your longterm interest level in records management?

1 Answers

Very interested in a position that will encourage data management skill development. Less

EY

How does your education and experience qualify you for the position?

1 Answers

What is the highest function you have used in Exel?

HeiTech Services

The basic questions

Washington Technology Solutions

Describe yourself in three words.

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