Records management specialist Interview Questions
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Records Management Specialist interview questions shared by candidates
Describe a situation that involved a difficult customer and how you handled the exchange.
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I provided examples from my previous employer, citing a situation that involved being tactful and professional while de-escalating the situation and reassuring the client that they had been heard and we would be addressing the matter they had come to us with. Less
Most of the questions involved providing examples of specific situations. As I was applying for a role in HR, I knew this was meant to determine how I'd be interacting with District employees who may have some serious matters to discuss.
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I provided answers that spoke to my strengths and also offered some insight as to what sort of skills I could bring to the table, assisting the established team with various duties. Less
Do you have experience that is related to specified job (i.e Record Room). What is the most important thing I have to know on the specified job. A brief review on my work experience.
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Yes I have experience on record keeping, such as keeping files and documents, filings, tracking files on the computer. The most important thing I have to know in record(file) room is make the files or document available when it is needed. And if the document is signed out make sure who has the document. Work experience on filing, answering phone calls, typing, arrange a meeting (i.e date & place) Less
Time I solved a problem at work.
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Talked about helping a customer out at a previous retail job.
What do you like most about your current job?
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What experience do you have with paper and digital documents.
How does your education and experience qualify you for the position?
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What is the highest function you have used in Exel?
The basic questions
