Reservations agent Interview Questions

826

Reservations Agent interview questions shared by candidates

Top Interview Questions

Sort: Relevance|Popular|Date
Delta Air Lines
Reservations Agent was asked...7 December 2012

Why do you want to work for Delta?

4 Answers

Delta has an amazing reputation from the level of professionalism And elite customer service that’s shown and I wanna be apart of that and the fact I enjoy personal interaction on a daily basis and with my experience and expertise in customer service also my got to love her personality I truly feel That l’ll be a great assets to delta Less

Flight benefits lol

When they asked me that i said: "because its Delta! Who doesnt want to work for Delta?" Less

Show More Responses
Active Network

No difficult questions.... How would you handle an irate caller? How many times do you think it's acceptable to be late or not show up for work?

3 Answers

I would remain calm, listen to them , repeat what they said , tell them the step I will be taking to help, be genuine and sincere. I like the priorities Less

Highlight*

It’s not acceptable to be late and not show up for work

Frontier Airlines

Have you been convicted for a felony before?

2 Answers

They are dead serious when it comes to this question if your not honest and lie they will find out and you will be fired on the spot. Less

Frontier Airlines will fire employees on spot regardless of question asked. In Denver Ramp operations Frontier fired 12 employees in two wk period for issues small as calling in tardy by 20 minutes. Frontier Airlines is operated by some very incompetent Management with no experience other than Airlines. Frontier Airlines has a very shallow bench in the business with no succession plan for top Mgt. Less

CPM International Contact Centre

''Can you operate a computer?'' '' Do you know anything about Ring-fencing?'' ''Can you start on Tuesday?''

2 Answers

Yes

If you can speak and press buttons on a keyboard you got the job!

Delta Air Lines

How would I handle a client when I didn't understand what they are asking for?i

2 Answers

Repeat what you understood the clients request and then ask if that is what they were asking and if it's not to please give me a little more information so I may help them with their question. Less

Do you remember any questions in your video interview? Thank you

Disney Parks

Why do you want to work for Disney

2 Answers

How long did the process take

Create magical experiences

Norwegian Cruise Line

Describe a job that you worked at like Norwegian

2 Answers

Bluegreen vacation experience

I've always been in the medical field, where satisfaction is very important. We have to make sure that communication between our company, the Doctors, and the patients are all satisfactory. Less

Dalata Hotel Group

I was asked if I was willing to relocate if necessary, as the company has 40 properties in UK and Ireland and career progression means that the employee might have to switch between properties occasionally.

2 Answers

I was more than willing to relocate. In fact that was a major benefit for me as I feel that I am slowly priced out of London and feel I might have to move soon. Less

Can apply all nasional ?

British Airways

The questions were pretty basic to how you would handle customer service situations. Like describe a time you had to make a diffuclt choice. or tell of a time you went above and beyond for a customer.

2 Answers

TAKE 1MNTS TO GREET A CUSTOMER.AND WITHING 2MINTS GIVE HIS/HER REQUIREMENTS.FINALLY GIVE MY WISH AND REQUEST TO JOINING WITH US AGAIN.5MNTS ENOUGH TO HANDLE A CUSTOMER.IF CUSTOMER HAVING OTHER PROBLEMS. Less

I AM INTERESTING ABOUT RESERVATION AND AIRLINE GROUND AGENT.

PetSmart

Are you able to work at least one day out of each weekend?

2 Answers

Of course. I attend school online so my schedule is very flexible and I am willing to meet the business needs. Less

Yes I can

Viewing 1 - 10 of 826 Interview Questions

See Interview Questions for Similar Jobs

customer service agenttravel agent