Restaurant consultant Interview Questions
2K
Restaurant Consultant interview questions shared by candidates
Guest found a hair on the food what will you do?
19 Answers↳
Approach the guest and apologize and make sure that letting guests feel that we are really taking care about them and food safety as well. And in the same time,during the conversation is going on try to fix the problem by offering new dish for the guest.. And the important thing is we have to create an environment where that guest can be absolutely satisfy. Less
↳
first take ownership and apologize to the guest, and ask the guest to allow you to make another dish for him/her, Less
↳
If customer found hair in a food so firstly we remove the food on table and using LATTE module Listen, Apologize,Take action,Thank you and encourage after that we will provided the new food if customer not agree so we will refund the whole amount of bill and give customer recovery coupon. Less
"How can you as a team member increase sales a Burger King?"
11 Answers↳
Up-sell. Customer service and hospitality is key! Happy customers keep coming back. Less
↳
I'm great with people even people that's having a bad day. I can make people day better with a smile or just talking with them. Am a hard worker, I'm always on time when coming to work, I work overtime if we short of team worker or need help cleaning at closing time. Less
↳
Up-sell to guests. For example, ask if they would like cheese and bacon, a fry and a drink, desert, etc. Less
tel me about your self and experience ?
9 Answers↳
it was normal answer by my side, as its from my current and past experience job profile . Less
↳
10year experience
↳
experience excellent
Are you working only in the summer or all year long?
6 Answers↳
I’m working all year after school.
↳
I am working all year long after school hours.
↳
All year long
What would I do if I knew another manager was stealing?
6 Answers↳
Integrity is one of the RMH pride, I will do the right thing
↳
Go above
↳
Report the manger to who ever is in charge
How many employees did you manage in your last position.
6 Answers↳
I manage over 25 employees
↳
None
↳
I just wants to let you know if I get my interview anytime. I’ll likes to say that I’m HardofHearing and plus will be able to have a interpreter there. Less
did u know about P & L
5 Answers↳
Job
↳
P & L is a calculation of profit and Loss of the business in certain period of time or in certain area, which has to calculated with the whole expenses spend on the company includes staff payroll and facilities and the sales of the product. Less
↳
Profits and loss, we calculate all the restaurant costs and expenses monthly including staff salaries versus the revenue which gives us the real rank of profit or loss money wise Less
What Drives me in a managerial role
5 Answers↳
I spoke about my passion for a hard days work, why I love the restaurant industry Less
↳
My experience, my knowledge of laundry, commitment towards my work, working in high pressure, focus, hard work, leadership qualities and following company policies and procedures. Less
↳
Employee and company centric, good knowledge of all laundry chemicals and machines, good communication, excel and power point presentation, dealing with different types of people, making budget for laundry. Less
What do you want to be when you grow up.
4 Answers↳
Wait.... They asked an adult this?
↳
I'd like to be a resort owner, build businesses, be a CEO and become a philanthropist Less
↳
I have no idea!
What's your favorite book right now?
4 Answers↳
I read the bible/ I cook cornbread.
↳
The Art of Noticing by Rob Walker
↳
I thought to myself, "Why does this pertain to the position?!"