A long-term client was about to take their business to a competitor. I met with the customer and was able to change how we handled the account on a day-to-day basis, in order to keep the business. _______________
Problem solving skills and handling the accounts of day to day this are simple way for satisfying a long term client
I answered it based on my previous employment experience and day to day life experience. It’s best to put forth with a truthful answer. Starting with how shy I am at first and friendly as I get used to people around me to how focused and passionate I am about the work alloted to me and also how good my creative skills are. And also the rest of my skills mentioned in my resume.
I answered them by telling them about my relationship with clients that I established in my previous job and I confidently answered them about my strong ties with corporates which are giving business to competition. A basic knowledge is required about the major market players. Which I prepared well before going for the interview.