Second assistant manager Interview Questions

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Second Assistant Manager interview questions shared by candidates

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Yankee Candle
Second Assistant Manager was asked...26 May 2017

how would you handle an angry customer in the store

1 Answers

I would try my best to calm them down by being calm myself,

Yankee Candle

Tell me about yourself and experience.

1 Answers

Reviewed verbally me work history and personal events that had impact on my experiences. Less

Zumiez

Have you had any key holding experience?

1 Answers

I said no, I was just a sales lead at another store.

Brookstone

How competitive are you on a scale of 1-5?

1 Answers

4 because everybody has room for improvement

Brookstone

If you had a customer that had a complaint, how would you handle the situation?

1 Answers

I would listen to the customer's issue while also trying to bring the conversation to an area where we can have privacy in order to be fully attentive and also prevent a scene. If I can settle the issue myself, I would show empathetically that I am sorry for whatever situation occurred, and that I will be able to rectify the situation to the best of my abilities. If the situation is beyond my control or gets into uncomfortable territory, I would professionally (calmly but firmly) let them know that though I cannot personally fix the situation, I will put them in touch with someone that can. Less

Cato

What would you do to increase sales?

1 Answers

Reach out in the community, participate in local events to get any deals we have going on out in the public Less

Vitamin World

where do you see yourself in five years?

1 Answers

I would be in a managerial role

Yankee Candle

What's your best quality

1 Answers

I'm good with people

Vitamin World

Do you currently use any supplements or vitamins? If so, what brands and for how long?

1 Answers

Yes, protein powder that I purchase from Vitamin World!

Brookstone

How well do you get along with your co-workers?

1 Answers

I get along with everyone!

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