Seller support associate Interview Questions

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Seller Support Associate interview questions shared by candidates

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IKEA
Active Seller was asked...3 May 2018

What are your availability? Explain your customer service experiences.

3 Answers

I am fully available Monday through Friday and Saturdays and Sundays I can work mornings afternoons and graveyard I would only need Friday nights off to the class and that would only be for four months Less

Please do not think it but can I do the job due to the fact that I go to school it is on line so I will show up and be dedicated to the store and of course her for our employees and come to the bottom line of making money and growing the store in Romantix into a nationwide brand for customer service skills I have over 24 years Less

To answer this question what is your availability I am fully committed to any professional job or goals that I take on that maybe anything from my own business to working for a person and or company I am a dedicated driven go or unit manager that believes in his employees give them proper training shows them how to sail and also achieve their goals at the same time I believe everyone is born with this skill to talk to people and the more you listen the more you will be able to sell something and or educate someone on a product and or our company when it comes time to customer service customer service is a priority for everyone including managers owners Less

Amazon

about my career, why amazon etc

3 Answers

Will they give any aptitude for te test?

about my career i just want to achieve something in life through which i can be happy and successful. Less

What was your answer for why Amazon' ?

Amazon

They asked when I took a decision which seemed wrong at the beginning but after a certain amount of time it revealed itself to be the right one.

3 Answers

Do They told you that was the reason why they didn't take you?

I would have answered: Back in school we did a science experiment where we mixed 50 ml of water and 50 ml of alcohol together, we did this in a group and my group had spilled a little. When the time came to measure how much liquid we had in the vile ors came up at about 96 ml and my own conclusion was that the alcohol had mixed with the water, and this mixture was more dense than the two liquids separately, but my group disagreed since we had spilled some. But I stuck with my answer because, why would the teacher make us mix these two together if it did not have a special property? well, turns out.. I was right, alcohol and water mixed together do become more dense and cause there to be less liquid in the vile. Less

I had no idea what to answer tbh. This is were I Failed

Amazon

Tell about yourself. Qualifiactions , any experience

3 Answers

Hi I am dharanidharan and hails from chennai. I did my B.E Mechanical engineering from Meenakshi College of engineering, which is under Meenakshi University. I had completed my plus two from AKT MATRICULATION School and secured 76% in State Boards. I have four members in my family and I am the youngest son. I love outdoor sports, specifically athletics and was a member of college athletic team Less

My years of experience have prepared me well for this position. You mentioned that customer service is a big part of this job; I spent three years working in a high-volume call center, answering customer calls, and identifying solutions Less

My years of experience have prepared me well for this position. You mentioned that customer service is a big part of this job; I spent three years working in a high-volume call center, answering customer calls, and identifying solutions Less

What is the meaning of UN?

3 Answers

UN means United Nation.

United Nations

United Nations

Barnes & Noble

Try to think of a time, and give me an example, of when you were multitasking.

2 Answers

I multitask all of the time and most of the time I don't realize it until I've already finished what I was doing. Less

I didn't really have a good enough answer, I multitask all the time. If you realize that you are multitasking, then you aren't doing it naturally. Less

Amazon

The questions will be on scenario. I was asked one scenario and what will you do in customers or wrong. Should be in favor of our customers or obey the rules and policies we have ?

2 Answers

Is your answer related to leadership principle?

We should try explaining the buyers what has exactly happened and what we can do to fix it. We should always make sure that we work within the policies and guidelines we have. If the situation is worse we have to highlight tings to our Managers or supervisors Less

Amazon

How have you been able to handle a difficult customer in your previous experience?

2 Answers

I explained an incident at one of my retail positions, but wasn't sure if it was the best example. Less

how u applied through online

Spark Acquisitions

What my previous employer did and how it related to this job

2 Answers

This is in response to the previous rating above. My name is Jamal and I am the office owner here at Spark Acquisitions, I apologize for the misunderstanding about the hourly pay. The $15/hour is the compensation for a specific campaign training period. We conduct more than one interview in order to understand our applicants better to see if it's a good fit for our company. Just like many other companies, to our discretion; closer to choosing the desired candidate do we give a better understanding of the compensation. Once again, I would like to make it clear that we do not lie about our pay, but we do specify it more to the candidates that make it pass the second interview process. Hopefully this clarifies any misunderstanding and I wish you the best in your endeavours. Less

If you are not up front about what the pay is, then you are lying! Telling someone one thing in order to get them to a second interview, then reveal the true meaning of the pay is lying to attract more people in. Less

Barnes & Noble

What is one of the books you're currently reading?

2 Answers

Me and my cousin Amanda are currently reading the Anita Blake vampire hunter series Less

I told him about Jim Butcher and how he is one of the best authors out there, an easy answer for other readers looking for a job there. Less

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