I answered honestly about my last manager (only worked for 8 months) who harassed me and treated me very unprofessionally. Yet I did not stoop to his level, continued to treat him with respect and most importantly never allowed it to affect my workplace, or my project (and continued to get outstanding performance awards). I also made certain I described how my prior management training and experiences, my team and project leadership and how obtaining my Leadership Certificate significantly helped me with this situation b/c it contained classroom experiences/role playing in each Communicating Across Cultures, Dealing with Difficult People and Conflict Resolution Courses. Less
Honestly with enough detail to be convincing but not much small talk.