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I was working within a multidisciplinary clinic where we had to collaborate on patients plan of care. Specifically we were often in charge of making referrals to obtain specialized medical equipment. Our team was struggling to address the timeliness of referrals and how fast those referrals were being followed up on. This was starting to negatively impact patient care as patients weren’t getting vital and necessary equipment for their health and wellbeing. As a team, we were struggling with clear communication, so I set up a meeting with the medical director and team to discuss team roles and responsibility so we had clear guidelines and expectations. After that, I wrote out a process flow for referrals to make sure we were accountable as a team. Less
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I explained how I've used CBT, DBT, ACT to help my clients meet their goals.
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Working in the department I interviewed for