Team Member I Interview Questions
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Team Member I interview questions shared by candidates
1. Please tell us why are you interested in a graduate role at Telstra? Can you tell us what you can bring to your chosen pathway in terms of your qualifications, skills and experience? 2. Explain why your background and experience would be a good fit for this job. 3. Tell us about a time it was important for you to quickly build a relationship and establish a rapport with someone at work or university. Please describe your approach and the steps you took to establish the relationship. 4. Think about a time when you needed to learn a new skill or process in order to successfully complete a job or project. Please describe the job or project you were working on, what you did to complete the task, and what the outcome was. 5. Workplaces often require the ability to cope with complex and changing environments. Please describe a time when you had to adapt to a changing environment. 6. Tell us about a time when you experienced difficulty keeping a commitment you made due to other important priorities at work or school. Please describe the specific situation, your actions, and the outcome.
What career did you want to be when you were a child, and what is it now/why didn't you become one?
Describe your experience offering customer service
There were 3 rounds in total. 1st was assessment that comprised of MS Excel and Data Interpretation questions (Easy - Medium level difficulty) 2nd round was online interview. Questions asked : a) Tell me about yourself b) Tell me about your experience as a Team Leader c) If you were to start a new process , how would you do it and what are the important skills you'll check for in a candidate. d) About my current work experience (roles and responsibilities, challenges faced etc) 3rd round was also an online interview The interviewer asked : a) Self introduction b) Who is a successful team leader according to you c) How would you deal with an underperforming team mate who is not willing to level up. d) Few questions about current work experience (roles and responsibilities)
Can you tell us something about yourself?
Safety is important in this role, what will you do to ensure that safety is complied to yourself, colleagues and customers
1 Answers↳
Safety is really important even on other roles, and for me to ensure my safety, safety of my colleagues and customers I will strictly follow the safety policy that has been placed by Coles and when working always perform with diligence and with care. Always think on every action before doing it. And to support all that Coles offers safety trainings that I promise that I will do my best on the trainings to perform every task safely. Less
Tell me about when can you work? And what did you do outside your work.
1 Answers↳
I am available anytime and can start immediately. I can work on early mornings, evenings, weekends, and even holidays. I love to exercise that I do morning run every day for an hour and during my free time I bond with my family, I love to spend my time with them. Less
Tell me about the time when you perform an excellent customer service.
1 Answers↳
When I was on my internship as an administration intern as a requirement on my college degree. I was an intern in an admin department of a mall and one day I was left alone in the office when suddenly clients barged in saying why is their rent goes up. They are so angry and yelling at me. I tell them calmly in an appropriate manner that I will do my best to quickly solve the problem. So I quickly open the system and try to find the error and I found it in just minutes that it is a formula error in Excel so I quickly fix it resend the correct and updated statement of accounts to the clients and they feel relieved. Less
Why do you want to work at Coles? What department do you prefer?
