Product support engineer Interview Questions in Whitefield

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Product Support Engineer interview questions shared by candidates

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Palantir Technologies
Product Support Engineer was asked...24 March 2014

A question that I have seen several times with regard to Palantir: You have an array of integers where each integer has a duplicate somewhere in the array, apart from one. How would you find the non-duplicated integer? How many times would you need to iterate through the array given your solution (didn't need to know Big O notation)?

2 Answers

Much more creative method: XOR each element in the array, the result will be the non-duplicate element. Less

Initialise empty set. Iterate through the original array. If the integer exists in the set, delete it from the set, else insert it into the set. At the end, you will end up with the one non-duplicated integer sitting in the set. Less

OSIsoft

Scenario questions (how to troubleshoot if the 3 users are having the same access and one of them can’t see anything)

2 Answers

We can copy and compare the ID of other two who is able to access with the one who is finding the issue. Less

Call help desk first level support

Sprinklr

Basics on Linux like, command to display all kind of files, command for moving file from one host to another. Then few basics on SQL like joins and some commonly used queries.

2 Answers

Answered most of them. Few were scenario based to check how we respond to the customers during critical issues or escalations. Less

I need to contact the person who has shared the review . How can I ?

Auris Health

They asked questions about my experience, work flow, background, technical knowledge and processes.

2 Answers

I was extremely qualified and they seemed very impressed with our conversations. However after all the phone interviews the recruiter called me with an update that I was in the running with two other candidates and then I never heard from them again. I found that very unprofessional and now a few months have gone by. I hate to see how they treat their actual employees. Less

Can please share me more details because I also have interview with them on Monday Less

Flock

GD:Is India ready for cashless economy?

2 Answers

no

Did you appear for the interview?

Collins Aerospace

are you willing to travel

2 Answers

Yes.

Yes I can travel

Ciena

Discussion of experience, Troubleshooting skills.

2 Answers

Discussed in detail my previous job and showed problem solving skills.

How long did it take you to hear back regarding your interview?

Nelly Group

Why I was interested in the role

1 Answers

Cos it was something I thought i would be good at

ZapStitch Technologies

It was Technical, Profession Experience, Work Ethic and Process that I used to follow, Achievement, Vision and Values.

1 Answers

I did answers the questions from my experience and knowledge point of view.

Convertro

How would you handle testing and issue that a client is complaining about that they can reproduce but you can't?

1 Answers

Anyone of has done product support can answer this

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