Escalate, if needed, unresolved problems to a higher level of support. Will be responsible for Incident Review in ServiceNow using defined quality criteria for……
Innovate and support in world class customer service for support tickets resolution. Ensuring that the customer expectations are met within the committed……
As a service desk engineer you will be installing, supporting, upgrading, and resolving any issues within the company on their technology such as computers,……
For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and……
Provide product and service information to customers. Document all call information according to standard operatingprocedures. Complete call logs and reports.…
Report all relevant service activity, to ensure updated and accurate service data in the service system. Responsible for service revenue generation through……
Experience level 1-4 years in Nokia Router & Switches and 3-7 years of relevant in IP-Domain. Identify root cause of P2/P3/P4 Incidents and recommend……
Report all relevant service activity, to ensure updated and accurate service data in the service system. Install service and maintain products, distributed by……
All our open positions are made available on our career portal for all fitting the criteria to apply. For current open positions you can visit our career……
And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. What are you waiting for?…
We are looking for an experienced Java Technical Lead to be responsible for providing solutions for. Proven ability to analyze problems and implement solutions……
To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets when vital. To support and implement MSTOP processes.…
Qualified candidates are engineers with a passion for designing, owning, and shipping software, as well as excellent communication and collaboration skills.…
Work to generate service revenue by taking AMC. KNBT have rapidly achieved great strides in developing customers in diverse sectors such as defense, technical……
With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation……
Roles and Responsibilities: Identifying and selecting the automation test cases Applying various designs and documenting the automation test strategy Creating……
3-5 years of technical support experience helping level 1 to level 3 support. They will ensure that all Service Level Agreements are met, and that each customer……
In this role, you will join a multinational service operations team, who is responsible for proactively monitoring and resolving infrastructure and application……
Identify and escalate repeat issues or service risks into service management teams. Manage a number of scheduled tasks for customers, designed to ensure that……
Understanding of the business requirements of international roaming. Identification and analysis of technical issues related to international roaming.…
Collaborate with business stakeholders to conduct current state process assessments and design future state RPA solutions. Willing to work in 24x7 environment.…
Maintain an application issues log to capture any system enhancements, bugs or new business requirements, to be reviewed with the business units on a regular……
This role requires a high level of creativity in assessing customer requests for custom development, and proposing technical solutions that meet the desired……