Minimum 1-2 years of experience in a HelpDesk role w/walk-up service required, VIP support preferred. Our goal is to provide excellent technical and non……
Proven experience as a helpdesktechnician or other customer support role. An excellent Helpdesktechnician must have good technical knowledge and be able to……
Being a voice of the customer within the team and the business as a whole. Take part in a 24/5 shift structure to ensure support coverage is maintained for……
Minimum 1-2 years of experience in a HelpDesk role w/walk-up service required, VIP support preferred. Our goal is to provide excellent technical and non……
If this interests you, we are looking for a Service DeskTechnician with a real desire to provide our internal customers with the highest quality of service by……
Provide quick resolution and excellent customer service. Provide needed information on IT products or services. Keep record of problems and their resolution.…
As an IT Service DeskTechnician, you will provide internal 1st line IT Support for ProPharma staff, providing an excellent customer experience relating to……
Proven experience as a helpdesktechnician or other customer support role. The goal is to create value for clients that will help preserve the company’s……
And as you help us create a better world, we will help you build your own intellectual firepower. Furthermore, please do note that Genpact does not charge fees……
Our Customer vertical has expertise in branding, design & development of web and mobile apps, - marketing. Strives to understand a client's business and fill up……
Inform the customer as soon as relevant information is available, during the incident until the confirmation of the resolution of the incident by the customer.…
Detection of problems and provision of extended Information as input for the further resolution group. If incident is solved, log all required debriefing……
Experience working on ITIL based tools like Manage Engine Service desk, FreshService etc for managing day to day work. Document and track IT helpdesk tickets.…
They look around corners, and call out barriers before they become larger issues. As part of the Packaging Lab team, this position is primarily responsible for……
Properly updates the corresponding problem ticket and either escalates the ticket further, or updates the resolution information and resolving Tasks/Incidents……
Inform control desk where you are at all times while on duty. Assist in keeping overall operating room clean and tidy. C. Emergency and routine call buttons.…
An ability to ask the right questions and apply solutions to business problems. A customer service focus with solid phone skills and excellent written……
This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or……
Proven experience as a helpdesktechnician or other customer support role. An excellent Helpdesktechnician must have good technical knowledge and be able to……
Monitor and control daily service call activity, utilization, inventory levels and service levels. Troubleshooting customer issues while maintaining agreed upon……