• Oversee a portfolio of VMS clients focusing on accurate revenue recognition and payroll data.

Ensure time record keeping remains aligned for all assigned client accounts. This includes
assignment and rate management. Investigate and resolve discrepancies between the VMS and
ATS.

• Ensure all pay and bill transactions and timecards are in compliance with the Federal and/or State

wage and hour laws.

• Perform pre-payroll and post billing audits; Manages, analyzes, and determines corrective action

for all VMS clients within assigned portfolio. Ensures all associate time, pay and bill information is
processed accurately and timely.

• Partner with the collections and field teams to resolve outstanding time, pay and bill discrepancies.
• Continuously monitor VMS system for additional or modified entries. Escalate discrepancies to the

appropriate teams for approved action and support.

• Manage all requested off-cycle pay and bill adjustments by confirming accuracy and submitting a

pay and bill request. If the exception is not approved in the VMS, the submission of a PAY ONLY
transaction will be submitted for processing. All pay only transactions must be added to the
Exception Pay Tracker.

• Continuously monitor open items on the Exception Tracker and partner with the branch to resolve

all open items.

• Post payroll audits must be performed on all VMS clients that are not part of the pre-payroll process.

This activity is done weekly using VMS/CRM invoice files and an audit tool. All audit results need
to be delivered to the local teams for review. This position is responsible for partnering with the
local team for resolution.

• Time, pay, bill audits and custom reporting-ad hoc will be performed as requested