Process Improvement: Propose improvements to callcenter processes, scripts, training materials, or policies based on insights gained from call evaluations.…
Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in……
Proven experience in a callcenter or customer service role is advantageous. Familiarity with customer relationship management (CRM) software and call center……
Taking customer calls and assisting them in every possible way. Provide product and service information to customers. Sell products and place customer orders.…
The role will involve taking inbound calls, making Outbound calls and a variety of operational tasks that all ensure you deliver a great customer experience.…
Should have a minimum of 2 years handling teams in an international callcenter. Should be able to coach customer service agents on quality parameters and……
The Associate Services officer position supports Herbalife’s Vision, Mission and Values through excellent and professional customer service by assisting……
Process Improvement: Propose improvements to callcenter processes, scripts, training materials, or policies based on insights gained from call evaluations.…
Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each……
Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization’s service and product……
O Responsible for the quality, performance, efficiency, and training of the call centre team. O Drive proactive dissemination of information to the customer at……
Offers of employment are conditional upon passage of screening criteria applicable to the job. May provide service to critical customer accounts or enhanced/……
Lead Management - Maintaining records of Fresh Leads received branch wise and co-ordinate with respective team about Lead Requirements and make plan accordingly……
Constantly evaluate workflows and provide insight on how to improve the efficiency of those flows. Assist the manager with daily operation of the callcenter to……
In addition to the first point of contact responsibilities, you will have opportunities to help improve the employee's experience through continuous improvement……
Account Management - to provide critical information needed to maintain vendor-client relation and potential business growth. Create enthusiasm for the process.…
Keep records of all conversations in our callcenter database in a comprehensible way. Identifying customers’ needs, clarify information, research every issue……
We are seeking a dedicatedCall Center Program Manager to lead our customer service operations and ensure exceptional service delivery to our valued customers.…
Minimum of 2-year WFM experience in a callcenter inbound voice process. Demonstrates ability to give and receive feedback with peers and business partners.…
Ensure that the internal/external targets are met and the team shows continuous improvement month on month. The Team Leader, Operations is responsible for the……